A Problem with MESH

[murdoch]

see u all in court

the fight against the evil forces of the muppets pc's will be won by those whe are stronger, the fact that the muppets are about to get a letter from the suit will showthem you are not afraid of them. when the day of victory comes and muppets pc's get a slot on bbc watchdog or the sun that wil be the day to sit back and think, yes i helped bring the bar stewards down.

as for idle threats from muppets pc's i would be more than welcome if they or a pc mag refuted my claims against them, if you threaten them with court action you get to have your say in a court, courts have reporters, reportes sell stories to papers!!!!! u could always mention that!! ha ha

 

[murdoch]

Awrite murdoch

by the way do u think i should send a letter to the Kadra Ismail muppet, tellin her i am gonna start charging them storage costs for their PC?!

Kadra Ismail is nothing but a puppet for the muppets, he has no power and must run back to ask things, same as mr patel another toady with no power. tell them you will see them in court, an open court with local press their, let them know you will fight fire with fire to gain what you want. Any press over something like this will be bad news for the muppets

 

[CyberHawk]

MESH Customer Service SUCKS!

Hi Guys,

I am yet another MeshVictim, from up here in Scotland. Its been five weeks since I originally reported a problem. An onsite engineer came out with his trusty screwdriver, replace various parts but it still didn't boot. RTB'd it and I am now in the circle of MeshVictims having to deal with dumb and dumber on Mesh Customer (Non) Support. MESH don't seem to understand the concept of time or how to treat customers. I did buy my PC over 2 yrs ago, but I did pay for extend warranty for so called piece of mind. If I had known then what I know now I wouldn't have touched them with a 10ft barge pole. The PC Mags who don't stand up for the consumer can only loose in the long run. If MESH go down hopefully the PC Mags will have egg on their faces aswell.

My next targets with a complaints letter will be:

MESH's General Manager, pointless but has to be done so TS can investigate.
Watchdog (Get Nicky Campbell onto them)
Trading Standards
DTI (Possibly)

P.S. To save you guys sitting in endless phone queues, MESH Computers direct number is:

** MESH Switchboard: 020 8438 3300 **

Saves using the 0870 #.

 

[MeshVictim]

Hi Cyberhawk

A sad and it seems an increasingly common and typical story about Mesh. You seem to be coping well with the nightmare, but just in case you do not have the contact details of The Home Authority Trading Standards Officer for Mesh, Ms. Paula Anderson …….

Phone: 020 8937 5555 then Option 2 for Brent Trading Standards Reception who will put you through to her.
Email: (e-mail address removed) with “F.A.O. Ms. Paula Anderson Re: Mesh Computers” as the title of your message.
Letter: F.A.O. Ms. Paula Anderson Re: Mesh Computers, Brent Trading Standards, Quality House, 249 Willesden Lane, Willesden, London, NW2 5JH.
As you know, the procedure is to report Mesh to your local Trading Standards first.

You also probably know there is another forum, whose name I could not possibly advise you of which is, shall we say, an enthusiastic fan of Mesh for some reason. If you post “a sob story” rather than “a rant” about Mesh, Davey Whyte of Mesh or The Forum Editor may give you some assistance, to give the impression Mesh care about their customers.

Do let us know of any developments, we may be able to help.
Best Wishes,
MeshVictim

 

[CyberHawk]

A sad and it seems an increasingly common and typical story about Mesh. You seem to be coping well with the nightmare, but just in case you do not have the contact details of The Home Authority Trading Standards Officer for Mesh, Ms. Paula Anderson …….

Phone: 020 8937 5555 then Option 2 for Brent Trading Standards Reception who will put you through to her.
Email: (e-mail address removed) with “F.A.O. Ms. Paula Anderson Re: Mesh Computers” as the title of your message.
Letter: F.A.O. Ms. Paula Anderson Re: Mesh Computers, Brent Trading Standards, Quality House, 249 Willesden Lane, Willesden, London, NW2 5JH.
As you know, the procedure is to report Mesh to your local Trading Standards first.

You also probably know there is another forum, whose name I could not possibly advise you of which is, shall we say, an enthusiastic fan of Mesh for some reason. If you post “a sob story” rather than “a rant” about Mesh, Davey Whyte of Mesh or The Forum Editor may give you some assistance, to give the impression Mesh care about their customers.

Do let us know of any developments, we may be able to help.
Best Wishes,
MeshVictim

Thanks MeshVictim. I'll let everyone know if anything comes of contacting the Watchdog. I'll be contact my local trading standards, either tomorrow or Thursday. I've noticed this Davey guy on THAT other forum. I'd rather go down the Trading Standards route as I am sick to the back teeth of talking to those idiots at MESH. I will hit them with everything, I'm not one to backdown and I will continuely annoy the living hell out of the lot of them

Cheers
Hawk

 

[MeshVictim]

Hi Hawk

I'd rather go down the Trading Standards route as I am sick to the back teeth of talking to those idiots at MESH. I will hit them with everything, I'm not one to backdown and I will continuely annoy the living hell out of the lot of them
Cheers
Hawk

Here Here !!!!!!!
All Mesh Victims know exactly how you feel !!!!!!!
Together we can make a difference
Stay Cool
Good Luck
MeshVictim

 

[murdoch]

muppets

Thanks MeshVictim. I'll let everyone know if anything comes of contacting the Watchdog. I'll be contact my local trading standards, either tomorrow or Thursday. I've noticed this Davey guy on THAT other forum. I'd rather go down the Trading Standards route as I am sick to the back teeth of talking to those idiots at MESH. I will hit them with everything, I'm not one to backdown and I will continuely annoy the living hell out of the lot of them

Cheers
Hawk

Sorry to hear you have joined the muppet pc's club, oh thats the way i talk about them round here cos they are not worth being called by their real name. Stand fast, complain to bbc watchdog they will listen to you, we need more people to complain before they fight for justice with us, so please contact them first, you have a case and muppets will only try to fob you off with rubbish, trust me for i have been their!!

Davey seems only to want to get involved just before the brown stuff hits the fan, do not trust him, remember he works for the muppets. Davey will get you to withdraw any action before he helps you, remember never trust a muppet.

But please let us know how you get on, we must fight together to let others know about muppet pc's before we have more sad cases like yours on this forum. Good luck in your fight against the muppets

 

[llcoolg]

Awrite cyberhawk, sorry to hear u gettin hassle aswell. I dunno where abouts in Scotland u r from, but i went striaght in2 Glasgow Trading standards and spoke to some1 there, if u try and fone up u get put thro to consumer direct who are less helpful. I also forwarded my expereince to Miss Andereson like MeshVistim suggested (cheers for that BTW). she cant help us, but they can use our info for other cases, so muppets cant wriggle out of other situations when they con some1 else.
PC mags couldnt care less mate, and as for sending letters of complaint, that seems to make thing worse rather than gettin a civilized response. I had 1 of them callin me up and bitchin about the complaint i sent them!
Muppets refused to even send an engineer out to me, so at least u got that much!
I have to rely on trading standards and the suit to get me sorted out now, looks as tho am gonna have to take them all the way.
The guys on this forum have been briliant by the way so stick wit 'em
GOOD LUCK and let us know how u get on.

 

[MeshVictim]

Hi Fellow Mesh Victims

I also forwarded my expereince to Miss Anderson like MeshVistim suggested (cheers for that BTW). she cant help us, but they can use our info for other cases, so muppets cant wriggle out of other situations when they con some1 else.

I spoke to Brent Trading Standards last week to check this out and I think it is a case of Ms. Anderson cannot help you at the present time. Ms. Anderson is the "Home Authority Trading Standards Officer" for Mesh, so all complaints about Mesh are supposed to be forwarded to her. The procedure is that Mesh Victims should report their nightmares to their local Trading Standards Office (most now use Consumer Direct to take phone calls) then if the problem is not resolved, it is referred to Ms. Anderson, who can then act on the Mesh Victims' behalf. As you know Ms. Anderson was excellent in obtaining my refund from Mesh, but as you would expect she may be very busy and perhaps she is hoping that some of the many nightmares are resolved without her having to get involved.

Together we can make a difference
MeshVictim.

 

[murdoch]

muppets r us

If trading standards in sotland dont listen then get on to bbc watchdog we must fight the muppets, they and davey only want to help if they think trouble is brewing, stand firm on this we can defeat them, victory will be ours.

We can then tell our story to millions, the day mesh computers appear on bbc watchdog will be a day when the dodgy pc company days are numbered. Good luck in your fight.

 

[llcoolg]

I spoke to Brent Trading Standards last week to check this out and I think it is a case of Ms. Anderson cannot help you at the present time. Ms. Anderson is the "Home Authority Trading Standards Officer" for Mesh, so all complaints about Mesh are supposed to be forwarded to her. The procedure is that Mesh Victims should report their nightmares to their local Trading Standards Office (most now use Consumer Direct to take phone calls) then if the problem is not resolved, it is referred to Ms. Anderson, who can then act on the Mesh Victims' behalf. As you know Ms. Anderson was excellent in obtaining my refund from Mesh, but as you would expect she may be very busy and perhaps she is hoping that some of the many nightmares are resolved without her having to get involved.

Together we can make a difference
MeshVictim.

Awrite mate, im not having a go at Ms Anderson or anything im juz explaining wot i've been thro. Initially i thot i had to speak to muppets local TS but i was redirected back up here (sounded like liverpool actually), consumer direct wouldnt put me thro to Glasgow TS untill i gave muppets 14 days from the receipt of the letter i sent them, to respond. I went in to c Glasgow trading standards myself tho, and they took a report.
I juz 4warded my case to Ms Anderson on the chance that it could help her build a case against the muppets, coz the lady i spoke to in Glasgow TS said the different TS's didnt have anything to do with each other. I juz thot she might be gunning for them as well after having to deal with them!

 

[MeshVictim]

Hi llcoolg

Awrite mate, im not having a go at Ms Anderson or anything im juz explaining wot i've been thro. Initially i thot i had to speak to muppets local TS but i was redirected back up here (sounded like liverpool actually), consumer direct wouldnt put me thro to Glasgow TS untill i gave muppets 14 days from the receipt of the letter i sent them, to respond. I went in to c Glasgow trading standards myself tho, and they took a report.
I juz 4warded my case to Ms Anderson on the chance that it could help her build a case against the muppets, coz the lady i spoke to in Glasgow TS said the different TS's didnt have anything to do with each other. I juz thot she might be gunning for them as well after having to deal with them!

Sorry Ilcoolg, I did not mean to suggest in my post that you were having a go at Ms. Anderson I work in the same council department as the Trading Standards staff and they tell me that the introduction of Consumer Direct has caused quite a bit of confusion because some Trading Standards staff themselves do not understand how the new regime is supposed to work. Another point is that if Ms. Anderson knew you had a solicitor who may take Mesh to court and win, she may be keen to take up your case. This is because a County Court Judgement against a Retailer reflects badly on the Home Authority Trading Standards Officer and Department because it is their job to ensure the Retailer behaves correctly and, when it does not, to help victims obtain redress.
Best Wishes
MeshVictim

 

[llcoolg]

Hi MeshVictim,
No need to apologize mate, i juz thot i would try and clear some stuff up coz i was readin my posts and they can be a bit messy! It looks like my solicitor was full of **** to b honest, i went to c him 2day after he started ignoring me too. Hes now saying that i gotta keep my PC as long as it's workin ok, but he'll help me claim muppets for expenses incurred thro inconvieniece. Which is a bit of a climb down to say the least! I dont understand how Muppets can see and extended onsite hardware warranty and then refuse to come out and repair my PC!? Anyways i got my pc back and workin, but am still gonna try and get the muppets coz they out of order!
i appreciate all ur help mate, we'll get them on somethin!!

 

[CyberHawk]

I've contacted watchdog, however I haven't heard anything from them so far. I'm guessing not many people have complained about the muppets. If they get inundated with complaints they would be onto them quick sharp.

Its about time the law changed in favour of consumers, with any bad service from a company would mean severe consequences. In the end the only way to hurt a company is to damage their profits. The law gives companies far to much time to b****r you about and do nothing. We need to somehow get everyone who has had a nightmare with them and hit all the main organisations, Trading Standards, PC Association (MESH are a member), Watchdog, Citizen Advice Bureau, and some big ass lawyer to scare the crap out of the muppets. I might take another look at the T & C see if there are any loopholes I could nail them with.

~Hawk

 

[murdoch]

go 2 the bbc

llcoolg & CyberHawk, contact bbc watchdog if trading standards cant help. The more of us that complain to watchdog the more chances are that they will do a feature on muppet computers.

 

[scappy]

BBC Watchdog indeedy...

I am wondering if I should send them my complaint even though I had it rectified in the end?

Just a thought - I do want to help people, I do not want people to get worked over by MESH Computers Muppets.

 

[murdoch]

please help our fight

I am wondering if I should send them my complaint even though I had it rectified in the end?

Just a thought - I do want to help people, I do not want people to get worked over by MESH Computers Muppets.

Please scrappy do it, it will still show how they treat customers & how current customers do not want othes to be treated "the mesh way" the more people who contact watchdog the more chance we have of them showing how bad mesh treat customers!!

 

[scappy]

What a MESH...

Aye... I suppose I should, I mean I did start this thread and people helped me...


In the end I stuck by it and got my refund, scored a free 20" flatscreen monitor out of it all so its all good. I still should inform watchdog how insane the whole process was.

 

[murdoch]

Aye... I suppose I should, I mean I did start this thread and people helped me...


In the end I stuck by it and got my refund, scored a free 20" flatscreen monitor out of it all so its all good. I still should inform watchdog how insane the whole process was.

Please do it, their is probably a lot of future mesh customer out there who do not realise how much pain & suffering they will have to put up with if they buy from mesh computers You contacting watchdog could be one we need to show everyone how bad they really are. Thanks

 

[MeshVictim]

Hi Fellow Mesh Victims

llcoolg,
Glad your PC is working and hope it stays that way !!! If it does not, the fact you have sent details of your nightmare to Ms. Anderson and have a solicitor acting should mean that Mesh are less likely to mess you around again. Let us hope so !!!
Together we can make a difference
MV

CyberHawk,
Absolutely agree with your last post !!! Last time I spoke to Ms. Anderson, she said she had not received enough complaints from Mesh Victims to recommend action against Mesh. I think this is partly because some Mesh Victims endure such a nightmare dealing with Mesh Customer Service that when it is finally over they just want to get on with their lives so do not report Mesh and partly because some of the complaints to local Trading Standards Services do not reach Ms. Anderson
Together we can make a difference
MV

scappy,
Please do submit details of your nightmare to Ms. Anderson. I took the liberty of sending her three sample threads of Mesh Victims' nightmares and your (this) thread was one of them. Mesh Victims' nightmares could run to thousands of words, but just a brief outline would still open Ms. Anderson's eyes to the horrendous reality of the situation.
Together we can make a difference
MV

murdoch,
Absolutely agree with your last post. If all Mesh Victims reported them to Trading Standards and WatchDog, many of our fellow citizens would be spared the ordeal of going through a nightmare like we have all endured.
Together we can make a difference
MV