Windows mail could not be started

[Sparky]

"Windows mail could not be started. Initialize junk filtering. Your
computer may out of memory or your disk is full. (0x80070002). And a second
message "MSOE.DLL"
I use McAfee. I purchased my DELL computer in May of 2007 with Vista and I
have never had any problems with Windows Mail until now. Thanks!!!!!!

 

[Gary VanderMolen]

McAfee antivirus is among the top three troublemakers for Windows Mail.
First of all, turn off email scanning in McAfee, although that is seldom sufficient.

If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033

If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://get.live.com/wlmail/overview

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[misty]

I am having this same problem and I cannot get into my windows email. Please
advise me on what I need to do. I have only had this computer for about 1
1/2 years.

 

[Hal Hostetler [MVP-P/I]]

The "Same Problem" is very seldom the same problem, there are almost always
subtle differences and these differences can have a large impact on which
cure to suggest. If you're getting an error message(s), please post them so
we can have a look.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[George T]

"Windows mail could not be started. Initialize junk filtering. Your
computer may out of memory or your disk is full. (0x80070002). And a second
message "MSOE.DLL"
I use McAfee. I purchased my DELL computer in May of 2007 with Vista and I
have never had any problems with Windows Mail until now. Thanks!!!!!!

I am having the exact same problem, but I use Norton anti-virus NOT McAfee.

 

[George T]

"Windows mail could not be started. Initialize junk filtering. Your
computer may out of memory or your disk is full. (0x80070002). And a second
message "MSOE.DLL"
I use McAfee. I purchased my DELL computer in May of 2007 with Vista and I
have never had any problems with Windows Mail until now. Thanks!!!!!!

I have the exact same problem, but I do NOT use McAfee, I use Norton
anti-virus
George T

 

[s1126]

I am having the exact same problem, but I use Norton anti-virus NOT
McAfee.

 

[Gary VanderMolen]

Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures the problem. If interested,
contact Symantec via online chat.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://download.live.com/wlmail

 

[carriestar]

Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures the problem. If interested,
contact Symantec via online chat.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)



Form Carrie

I have done everything suggested and My Microsoft OUtlook will stil not let
me email from email links...
"Windows Mail could not be started. The application was unable to open the
Windows Mail message store. Your Windows Mailbox data is currently being
used by another program, such as a virus scanner. Close the program or wait
for it to complete its operation, then open Windows Mail again. (0x800C0155)..
then when I close that box... :Windows Mail could not be started because
MSOE.DLL could not be initialized."
I have had this problem for YEARS now, I have removed and purchased
differendt Virus programs.. nothing works....

 

[mac]

I have done everything suggested and My Microsoft OUtlook will stil not
let
me email from email links...
"Windows Mail could not be started. The application was unable to open the
Windows Mail message store. Your Windows Mailbox data is currently being
used by another program, such as a virus scanner. Close the program or
wait
for it to complete its operation, then open Windows Mail again.
(0x800C0155)..
then when I close that box... :Windows Mail could not be started because
MSOE.DLL could not be initialized."
I have had this problem for YEARS now, I have removed and purchased
differendt Virus programs.. nothing works....

Which program do you want to use to reply to email links, Microsoft Outlook
or Windows Mail?
They are totally different mail programs.
Please clarify.

 

[geedee]

I have the same problem as carrie. I use Norton 2009 version and have been on
to them - they uninstalled Norton remotely but the problem was still there so
norton was reinstalled. I have downloaded Windows Livemail which is fine for
current e mails but i cannot get into my old e mails and Contact List which
are in Windows Mail. Any ideas anyone???

 

[mac]

I have the same problem as carrie. I use Norton 2009 version and have been
on
to them - they uninstalled Norton remotely but the problem was still there
so
norton was reinstalled. I have downloaded Windows Livemail which is fine
for
current e mails but i cannot get into my old e mails and Contact List
which
are in Windows Mail. Any ideas anyone???

Please start your own new thread and tell us exactly what your problem is?

Please provide any error messages.

 

[carriestar]

I stated that It will not work with Microsoft Outlook, which is what I
normally use.... it will not work when I have my Windows Live logged in
either though

 

[mac]

I stated that It will not work with Microsoft Outlook, which is what I
normally use.... it will not work when I have my Windows Live logged in
either though

OK thanks, you need to ensure that Outlook as all its defaults set.

Go to default programs, either from the start menu or in Control
Panel>Set your default programs>wait for the list of programs to
populate>select Outlook and ensure that it is set as default for all
its protocols

Also while in the Default Programs, click on "Set program
access and computer defaults." Select Custom, and
then select Outlook & Click OK.

HTH?

 

[carriestar]

Outlook is not listed in the list of programs.. how do I add it to this list?

 

[Gary VanderMolen]

If you want to use Outlook, but you have trouble with it, you should ask
for help in an Outlook newsgroup:

http://www.microsoft.com/communitie...ault.aspx?dg=microsoft.public.outlook.general

 

[Gary VanderMolen]

You can import your Windows Mail contacts and emails into Windows Live
Mail. If you need help with that ask in the Windows Live Mail newsgroup:

http://www.microsoft.com/communitie...dg=microsoft.public.windows.live.mail.desktop

 

[PA Bear [MS MVP]]

Outlook-specific newsgroups include:

microsoft.public.outlook.general
microsoft.public.outlook.bcm
microsoft.public.outlook.bcm.developers
microsoft.public.outlook.calendaring
microsoft.public.outlook.contacts
microsoft.public.outlook.fax
microsoft.public.outlook.installation
microsoft.public.outlook.interop
microsoft.public.outlook.printing
microsoft.public.outlook.program_addins
microsoft.public.outlook.program_forms
microsoft.public.outlook.program_vba
microsoft.public.outlook.teamfolders
microsoft.public.outlook.thirdpartyutil

 

[carriestar]

I have gone to my default programs and MS Outlook is not listed in the pane
of programs to set.. how do I enter MS Outlook in the default? It does not
work when I have my Windows Live Acct. logged in & Open either...

 

[mac]

I have gone to my default programs and MS Outlook is not listed in the pane
of programs to set.. how do I enter MS Outlook in the default? It does
not
work when I have my Windows Live Acct. logged in & Open either...

See:
http://www.winhelponline.com/blog/outlook-2003-not-listed-in-default-programs/