Problem with mapped network drive

K

Kim Hardy

Error Message:::

An error occurred while reconnecting P: to
\\servername\sharename. Microsoft Windows Network: The
local device name is already in use. This connection has
not been restored.

I have a customer receiving this everytime she tries to
save something to the network drive

Thank you
 
E

Ellen Prater [MSFT]

|>Error Message:::
|>
|>An error occurred while reconnecting P: to
|>\\servername\sharename. Microsoft Windows Network: The
|>local device name is already in use. This connection has
|>not been restored.
|>
|>I have a customer receiving this everytime she tries to
|>save something to the network drive


I have seen virus scan software cause this error message.
If this is the case, have her uninstall the virus software and try saving
something to the network drive.


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