XP freezing

[LaVerne]

I'm running XP on an HP laptop. The computer is freezing
up consistently. When I restart Windows, it freezes up
also. I tried to download the XP service pack today, and
it froze halfway through the download.

Does anyone know what I can do to fix this?
Help!!

Thanks,
LaVerne

 

[Jeff]

I had the same problem with a desktop computer. The
problem turned out to be a bad power supply. Most people
think that when a power supply goes bad, it just goes out.
Not true. Rather, a bad power supply surges and gaps, and
may result in apparent system freeze. Not saying this is
the cause of your problem, but might be worth checking out.

 

[Anonymous]

-----Original Message-----
I'm running XP on an HP laptop. The computer is freezing
up consistently. When I restart Windows, it freezes up
also. I tried to download the XP service pack today, and
it froze halfway through the download.

Does anyone know what I can do to fix this?
Help!!

Thanks,
LaVerne
.

If you have MS Office 2000 on board, try disabling it
temporarily. If you have a good CD for reload, it might
help to uninstall it to see if the problem persists. A
corrupt MS Office or Office XP is a problem with the OS.