Windows XP Service PAck 1 and 1a

[Sebastian Lane]

I have tried to install both service packs and they both
die with a "access denied" error part way thru here is
the last part of the log file


Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3
\unidrvui.dll
***

Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3
\unidrv.dll
***

Copied file: C:\WINDOWS\System32\dpcdll.dll
***

Copied file: C:\WINDOWS\System32\pidgen.dll
***

Num Ticks for Copying files : 174750

***

INF_REGISTRY Failed
***

Access is denied.

***

Service Pack 1 installation did not complete.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***




Any ideas?????????????

 

[sebastian]

fixed the problem


SP1 - "Access is Denied" at the end of the XP Service
Pack 1 setup.

If the installation logs points to the following key :

HKEY_CLASSES_ROOT\TypeLib\{5B9169C0-DB65-42AA-A38A-
0726846AAEB3}

Go to Start/Run/Regedit and navigate to this key:

HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpda
te \Auto Update\ResetAU
Make sure Administrators group and System account have
access to that registry key and all keys under it.

For an NTFS drive: Check the permissions on this folder:
c:\1adb29f45d19253874d9e26de0e056cb\update

Other options:

Check the svcpack.log file. You may have to locate tools
on the web like Filemon to monitor files and Regmon to
monitor the registry to track down what is causing the
issue. Usually this error occurs when a file or a reg key
has the permissions changed so it cannot be accessed
properly. It could be a number of different files or
registry entries so there isn't any one easy answer.

Using the two tools listed above you can track down when
the files and registry entries are accessed by the
service
pack install so that when the error occurs you can see
what is being touched and access is then being denied.
After
you locate the file or registry entry you need to change
the permissions so the service pack can complete.

Darrell Gorter [MS]
Microsoft Beta Support Team

SP1 - Add or Remove Error after