SP4 Access Denied

R

Rick Mullins

When installing SP4 it gets about three quarters of the
way done then it quits and I get an "access denied" error.
I am logged on as admin.
I have cut and pasted the svcpack.log file below if anyone
can assist me. Thank you.

svcpack.log:

Service Pack started with following command line:
***

---- Old Information In The Registry ------
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\PSCRIPT5.DLL
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PSCRIPT5.DLL
Version: 0.0.3.0
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\PS5UI.DLL
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PS5UI.DLL
Version: 0.0.3.0
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\HPLJ5SI1.PPD
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\HPLJ5SI1.PPD
Version:
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\PSCRIPT.HLP
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PSCRIPT.HLP
Version:
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\PSCRIPT.NTF
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PSCRIPT.NTF
Version:
***




---- New Information In The Registry ------
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\PSCRIPT5.DLL
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PSCRIPT5.DLL
Version: 0.0.3.0
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\PS5UI.DLL
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PS5UI.DLL
Version: 0.0.3.0
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\HPLJ5SI1.PPD
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\HPLJ5SI1.PPD
Version:
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\PSCRIPT.HLP
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PSCRIPT.HLP
Version:
***


Source:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\New\PSCRIPT.NTF
Version:
***


Destination:C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PSCRIPT.NTF
Version:
***

IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
***

FetchSourceURL: SetupOpenInfFile Failed to open file:
c:\49acb71f2fb670df524adc8d707e4a60\i386\update\update.url
***

DoInstallation: FetchSourceURL for
c:\49acb71f2fb670df524adc8d707e4a60\i386\update\update.inf
Failed
***

DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf
not found: 0x3
***

CreateUninstall = 1,Directory =
C:\WINNT\$NtServicePackUninstall$
***

BuildCabinetManifest:SetupOpenInfFile failed with error
INVALID_HANDLE_VALUE
***

AnalyzePhaseZero used 10 ticks

***

AnalyzePhaseOne: used 203032 ticks

***

AnalyzePhaseTwo used 111 ticks

***

AnalyzePhaseThree used 0 ticks

***

AnalyzePhaseFive used 0 ticks

***

AnalyzePhaseSix used 14901 ticks

***

AnalyzeComponents used 218084 ticks

***


Downloading 0 files


***

bPatchMode = FALSE

***

Inventory complete: ReturnStatus=0, 220767 ticks

***

Num Ticks for invent : 220787

***

Allocation size of drive C: is 512 bytes, free space =
7400689664 bytes

***

Drive C: free 7057MB req: 16MB w/uninstall 45MB

***

Num Ticks for download : 8352

***

CabinetBuild complete

***

Num Ticks for Cabinet build : 0

***

DeRegisterUninstallProgramInInf: No Old UninstallDir
***

ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\system32\spool\DRIVERS\W32X86\3\*.BUD Failed: 0x2
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

Num Ticks for Backup : 10735

***


Installed AppPatch version is 0001000008970000

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\inf\iis.inf

***

Num Ticks for creating uninst inf : 5498

***

Registering Uninstall Program for -> Windows 2000 Service
Pack, Service Pack 4 , 0x0
***

Copied file: C:\WINNT\system32\spmsg.dll
***

Copied file: C:\WINNT\system32\NTDLL.DLL
***

Copied file: C:\WINNT\system32\hhsetup.dll
***

Copied file: C:\WINNT\system32\itircl.dll
***

Copied file: C:\WINNT\system32\itss.dll
***

Copied file: C:\WINNT\hh.exe
***

Copied file: c:\winnt\ServicePackFiles\i386\xenroll.dll
***

Copied file: C:\WINNT\system32\spool\DRIVERS\W32X86\3
\ps5ui.dll
***

Copied file (delayed): C:\WINNT\system32
\spool\DRIVERS\W32X86\3\SET4E.tmp
***

Copied file: C:\WINNT\system32\spool\DRIVERS\W32X86\3
\pscript.hlp
***

Copied file: C:\WINNT\system32\spool\DRIVERS\W32X86\3
\pscript.ntf
***

Copied file: C:\WINNT\system32\spool\DRIVERS\W32X86\3
\PSCRIPT5.DLL
***

Copied file (delayed): C:\WINNT\system32
\spool\DRIVERS\W32X86\3\SET51.tmp
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q320206.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q321126.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\q323172.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q323255.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q324096.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q324380.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q326830.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q326886.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q327696.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q328310.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q329115.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q329170.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q329553.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q329834.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q331953.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q811493.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q811630.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q814033.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q815021.cat

***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

Num Ticks for Copying files : 21541

***

DoRegistryUpdates:SetupInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
***

INF_REGISTRY Failed
***

DoInstallation:DoRegistryUpdates failed
***

Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\oem10.cat

***

Access is denied.

***

Message displayed to the user: Access is denied.

***

User Input: OK
***

Service Pack 4 installation did not complete.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***

Message displayed to the user: Service Pack 4 installation
did not complete.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work corre
***

User Input: OK
***

Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~
-u
***

Dirty Uninstall was successful

***
 

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