SP2 Failes to install with Access Denied

[Paul Martin]

Hi All

Tried to install SP2 but keeps failing after a while saying "Access Denied".
Below is what appears in log.

4549.421: Copied file:
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll
4577.021: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
4581.518: Num Ticks for Copying files : 1859494
4581.668: DoRegistryUpdates:SetupInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
4581.668: INF_REGISTRY Failed
4581.668: DoInstallationoRegistryUpdates failed
4600.675: Unregistration of sprecovr successful
4601.156: Access is denied.
4609.628: Message displayed to the user: Access is denied.
4609.628: User Input: OK
4609.668: Service Pack 2 installation did not complete.

Select 'OK' to undo the changes that have been made.


ANy ideas what is causing this

THanks
Paul

 

[Torgeir Bakken \(MVP\)]

Hi All

Tried to install SP2 but keeps failing after a while saying "Access Denied".
Below is what appears in log.

4549.421: Copied file:
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll
4577.021: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
4581.518: Num Ticks for Copying files : 1859494
4581.668: DoRegistryUpdates:SetupInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
4581.668: INF_REGISTRY Failed
4581.668: DoInstallationoRegistryUpdates failed
4600.675: Unregistration of sprecovr successful
4601.156: Access is denied.
4609.628: Message displayed to the user: Access is denied.
4609.628: User Input: OK
4609.668: Service Pack 2 installation did not complete.

Select 'OK' to undo the changes that have been made.


ANy ideas what is causing this

Hi

This error may be related to registry permissions issues. You can
trace this using the setupapi.log in the windows folder.

Here is a previous post about this:

From: <[email protected]>
Subject: XP SP2 "Access Denied" & the Fix
Date: Sat, 14 Aug 2004 08:22:57 -0700
Newsgroups: microsoft.public.windowsxp.general

<quote>
As with SP2 RC2, I am having the same problem with the GA
release of SP2. "Access Denied" during installation.
This is error can be worked around by reading the
setupapi.log under the windows directory. I am
posting this to see if others are having the problem. For
some reason several registry keys related to windows media
player and a few others do not have any permissions set
for admin and system.

Specifically the following need to have permissions set to
full control for admin & system:

HKCR/vnd.ms.radio
IP6FwAPI.NetFirewallV6Manager
HKCR/WMPlater.OCX/EditFlags
HKCR/Software/Classes/UICTL* may vary
HKCR/Software/Classes/ADDC* may vary

you may have others so check the log for "Unable to delete
registry , Access Denied"

You may need to go thru the install a few times, as you
may fix one set, the next time you run it you may
encounter a new set. The best thing to do is check the
first 3 listed above and the set full control on
permission to HKCR/Software/Classes and its child objects
for Admin and System only.
</quote>

 

[Paul Martin]

Hi Torgeir

Thanks for the info done a check and found HKCR/vnd.ms.radio permissions
weren't set properly.

Trying again.

Thanks
Paul