SP3 fails with Access is Denied error

[Bettie Claxton]

OKI was just running the SP3 and it failed. The relevant part of the setup
log is:

1288.328: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1290.062: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1290.765: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1292.797: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1292.797: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1293.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1293.422: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1293.969: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1293.969: Num Ticks for Copying files : 711422
1294.765: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
1294.765: INF_REGISTRY Failed
1294.765: DoInstallationoRegistryUpdates failed
1299.812: Unregistration of sprecovr successful
1300.297: Access is denied.
1314.281: Message displayed to the user: Access is denied.
1314.281: User Input:

There is nothing here to tell me what part(s) of the registry it is trying
to access. TechNet probided no help. Does anyone know what to do at this
point? IF you need the whole setup log, I have it.

 

[JS]

If I where to install SP3 I would choose to download the
file and not use Automatic Updates.
Where to download the SP3 installation file:
(File is large but will only install components that your PC requires)
http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&DisplayLang=en

Free unlimited installation and compatibility support
(Via Email, Chat or Phone support)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Your PC must be at least SP1 or SP2 level as SP3 will not
install on XP Gold.

I would also create an "Image Backup" of my drive prior
to installing SP3 just in case you do have problems.
Don't have any Image Backup software:
Try "True Image" (has a 15 day trial version available)
http://www.acronis.com/homecomputing/products/trueimage/

If you use Zone Alarm Firewall (Free or Paid) then update to
version 7.0.483.
Warning do not install ZA version 8.0.xxx as it currently has
problems.

Install SP3 in 'Clean Boot' mode:
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389

Windows XP Service Pack 3 Overview
http://www.microsoft.com/downloads/...ad-bc34-40be-8d85-6bb4f56f5110&displaylang=en
Be sure to download and read the file titled 'Overview of Windows XP Service
Pack 3'
Note: "You can run the SP3 update package on any edition of Windows XP SP1
or SP2."

The hard disk space requirements for Windows XP Service Pack 3
Discusses the hard disk space requirements for installing
Windows XP Service Pack 3 (SP3)
"For a PC on which Windows XP is already installed"
http://support.microsoft.com/kb/947311/en-us

Installing Windows XP Service Pack 3 (SP3)
http://technet.microsoft.com/en-us/windows/cc164204.aspx

Release notes for the Windows XP Service Pack 3
http://support.microsoft.com/kb/936929/en-us

List of fixes that are included in Windows XP Service Pack 3
http://support.microsoft.com/kb/946480/

Steps to take before you install Windows XP Service Pack 3
Recommends steps to take before you install Windows XP Service Pack 3.
Also includes troubleshooting information.
http://support.microsoft.com/kb/950717/en-us

Internet Explorer: (From Shenan Stanley MS MVP)
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

IE 8 Beta Warning - Windows XP Service Pack 3(SP3) users only:
http://blogs.msdn.com/ie/archive/2008/08/27/upgrading-to-internet-explorer-8-beta-2.aspx

Windows XP Media Center Edition 2002: (From Shenan Stanley MS MVP)
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

XP SP3: Post Installation Cleanup:
http://www.aumha.net/viewtopic.php?f=62&t=33827

How to troubleshoot an unsuccessful installation of
Windows XP Service Pack 3:
http://support.microsoft.com/kb/950718/en-us

ISO image - used to create install CD:
(You must have CD burning software that can use an ISO as source)
http://www.microsoft.com/downloads/...ce-b5fb-4488-8c50-fe22559d164e&DisplayLang=en

Availability of the .NET Framework 1.0 post-Service Pack 3 hotfix
Describes the .NET Framework 1.0 post-Service Pack 3 hotfix rollup package
for the Mscorwks.dll, Mscorsvr.dll, and Mscorlib.dll files.
http://support.microsoft.com/kb/896061/en-us

How to prevent SP3 from being installed on your PC
(Windows Service Pack Blocker Tool Kit)
http://www.microsoft.com/downloads/...7A-5267-4BD6-87D0-E2A72099EDB7&displaylang=en
(Works for 1 year from date SP3 was released)

JS
http://www.pagestart.com

 

[Bettie Claxton]

Thanks you for your input. I took the clean boot idea from your response and
paired that with a article I did finally find in TechNet #949377. I also
downloaded the servie pack again. ( I never do SPs from MSUpdate.) It is now
installed.

Thanks agains for your help.

 

[JS]

You're welcome.

JS

Thanks you for your input. I took the clean boot idea from your response
and
paired that with a article I did finally find in TechNet #949377. I also
downloaded the servie pack again. ( I never do SPs from MSUpdate.) It is
now
installed.

Thanks agains for your help.

 

[PA Bear [MS MVP]]

Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not completeâ€
http://support.microsoft.com/kb/949377

[Possible Fix:
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

 

[carimina]

I get Access is Denied when trying to disable msconfig for the Clean
Boot...

Error message when you try to install WinXPSP3: "Accessisdenied" or
“Service Pack installation did not complete”http://support.microsoft.com/kb/949377

[Possible Fix:http://www.winhelponline.com/blog/reset-the-registry-and-the-file-per...]

WinXPSP3- Read all prerequisites for a successful installationhttp://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp...

Free unlimited installation and compatibility support is available for
WindowsXP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.  Go tohttp://support.microsoft.com/oas/default.aspx?gprid=1173| select "WindowsXP" then select "WindowsXPService Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/

OKI was just running theSP3and it failed. The relevant part of the setup
log is:

There is nothing here to tell me what part(s) of the registry it is trying
toaccess.  TechNet probided no help.  Does anyone know what to do at this
point?  IF you need the whole setup log, I have it.- Hide quoted text-

- Show quoted text -

 

[PA Bear [MS MVP]]

Please begin a new thread about /your/ problem.

I get Access is Denied when trying to disable msconfig for the Clean
Boot...

Error message when you try to install WinXPSP3: "Accessisdenied" or
“Service Pack installation did not
complete”http://support.microsoft.com/kb/949377

[Possible
Fix:http://www.winhelponline.com/blog/reset-the-registry-and-the-file-per...]

WinXPSP3- Read all prerequisites for a successful
installationhttp://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp...

Free unlimited installation and compatibility support is available for
WindowsXP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go
tohttp://support.microsoft.com/oas/default.aspx?gprid=1173| select
"WindowsXP" then select "WindowsXPService Pack 3" -- ~Robear Dyer (PA
Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/

OKI was just running theSP3and it failed. The relevant part of the setup
log is:

There is nothing here to tell me what part(s) of the registry it is
trying
toaccess. TechNet probided no help. Does anyone know what to do at this
point? IF you need the whole setup log, I have it.- Hide quoted text -

- Show quoted text -