SP3 - Access is denied

[Pieter]

Hi,

I receive this "Access is denied"-error when trying to install the Service
Pack 3 for Windows XP. When trackign down the error in the svcpack.log (see
udnerneath), it has apparently something to do with missing rights on my
registry, which is quit bizar because I am Administrator on my machine. I
gave my user explicit full control on my registry, but I still have this
error.

Does anybody has any idea how to fix this problem?

Thanks a lot in advance,


Pieter

The last lines of the log-file:
1318.578: DoInstallation: Installing assemblies with source root path:
c:\3734fad498122e8c3bd8d81bbecbbf7d\i386\
1327.063: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1328.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1328.813: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1328.953: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1328.953: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1332.375: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1335.328: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1336.547: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1337.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1337.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1338.109: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1338.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1338.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1338.406: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1338.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1338.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1338.781: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1339.016: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1339.703: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1339.828: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1339.938: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1339.938: Num Ticks for Copying files : 809235
1343.391: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
1343.391: INF_REGISTRY Failed
1343.391: DoInstallationoRegistryUpdates failed
1369.688: Unregistration of sprecovr successful
1369.734: Access is denied.
2488.953: Message displayed to the user: Access is denied.
2488.953: User Input: OK
2488.984: Service Pack 3 installation did not complete. Select 'OK' to undo
the changes that have been made.
2492.188: Message displayed to the user: Service Pack 3 installation did not
complete. Select 'OK' to undo the changes that have been made.
2492.188: User Input: OK
2492.203: Starting process:
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z

 

[PA Bear [MS MVP]]

Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete”
http://support.microsoft.com/kb/949377
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

I receive this "Access is denied"-error when trying to install the Service
Pack 3 for Windows XP. When trackign down the error in the svcpack.log
(see
udnerneath), it has apparently something to do with missing rights on my
registry, which is quit bizar because I am Administrator on my machine. I
gave my user explicit full control on my registry, but I still have this
error.

Does anybody has any idea how to fix this problem?

<snip>

 

[JS]

Error message when you try to install Windows XP SP 3:
"Access is denied" or "Service Pack installation did not complete"
http://support.microsoft.com/kb/949377/en-us

JS

 

[smlunatick]

SP3 can not be installed unless you already have at least SP1 installed.

 

[Dennis]

Sorry, the windows support did not work either. it caused all my network
connections to disappear!! One hour and a Half on phone iwth microsoft did
not help or find solution.

 

[PA Bear [MS MVP]]

Either call them back or begin your own thread, please.

 

[MattK]

You have access permission problem on registry.


(1) Open a file "setupai.log" at C:\windows (use notepad or WordPad)

(2) Search a word for "denied"

(3) You will find which key(s) is causing "Access denied" error.

(4) Open "regedit.exe"

(5) Search for problem key(s).

(6) Check permission for problem key(s).
Change "Administrators" permission to "Full Control"

(7) Try to SP3 update again...



or

Try method 3 on from MS to change permission.

http://support.microsoft.com/kb/949377

This will change ALL administrators permissions within registry.


Good Luck!

 

[Pieter]

Method 1: same error
Method 2: same error
Method 3: I have 14 Failed. Is there a way to see which ones have failed
exactly?
I have this "last failed" on the screen, which doesn't show the key
completely, but shows this:
"HKEY_LOCAL_MACHINE\SECURITY\SECRETS\SCM:{E3B269B5-FB57-4501-" the rest is
missing...

 

[PA Bear [MS MVP]]

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3