windows installer starts when right-click desktop icon

[Guest]

I have XP. When I right-click some (but not all) desktop icons, the windows
installer "preparing to install" dialog box comes up. The only way out is to
cancel it. After cancelling the appropriate right-click side menu comes up.

Why is this happening and how can I fix it?

It just started a couple of days ago. I also noticed that a couple of times
it happened when I left-clicked the Word icon on start menu, but that sees OK
now.

Thanks.

Denise

 

[Malke]

I have XP. When I right-click some (but not all) desktop icons, the windows
installer "preparing to install" dialog box comes up. The only way out is to
cancel it. After cancelling the appropriate right-click side menu comes up.

Why is this happening and how can I fix it?

It just started a couple of days ago. I also noticed that a couple of times
it happened when I left-clicked the Word icon on start menu, but that sees OK
now.

Thanks.

Denise

Resolving problems with the Windows installer -
http://www.rickrogers.org/fixes.htm#Installation

Windows Installer Fix (Line 94) -
http://www.kellys-korner-xp.com/xp_tweaks.htm

Clean Up MSI (Windows Installer) -
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Malke

 

[Rock]

I have XP. When I right-click some (but not all) desktop icons, the
windows
installer "preparing to install" dialog box comes up. The only way out is
to
cancel it. After cancelling the appropriate right-click side menu comes
up.

Why is this happening and how can I fix it?

It just started a couple of days ago. I also noticed that a couple of
times
it happened when I left-clicked the Word icon on start menu, but that sees
OK
now.

Does it give an indication of what it's trying to install?

 

[Guest]

Yes, it looks like it's trying to install Adobe's (formerly Macromedia)
Contribute 3, which I do have on this computer.

Denise

 

[Rock]

Yes, it looks like it's trying to install Adobe's (formerly Macromedia)
Contribute 3, which I do have on this computer.

Denise

Ok that's a step forward. Run the Windows Installer Clean Up utility to see
if there is a reference to it there. If so delete it.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

 

[Guest]

This seems to have fixed my problem. Thanks very much for your help!

 

[Rock]

You're welcome Denise, glad to have helped and thanks for posting back.