Windows cannot enable DVD burner

[Guest]

I recently reformatted and reinstalled windows XP home and now it cannot
enable my Hewlett Packard DVD burner for some reason. In Device manger,
there is a red "x" over the HP DVD writer. Any suggestions?

 

[Rick \Nutcase\ Rogers]

Hi,

You need to reinstall the DVD burning software, WinXP does not support that
natively as part of the operating system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi Rick

I posted this question in the "general" forum as well and replied there.
I did try to install the software but when I put the Cd in, nothing happens.
I tried right clicking on the cd drive with the Cd in it and opened it. I
clicked on the "setup" icon, but still nothing. I also copied the contents
of the Cd onto my hard drive and clicked on the "setup" icon there and still
nothing happens. I have tried putting in other CD's and their setup screens
do appear.

 

[Rick \Nutcase\ Rogers]

Continued in the windowsxp.general forum.....

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org