Using Remote Assistance without the convoluted process

[Chris Henderson]

Hi All,

As a Systems Admin at a Windows shop we would like to get rid of our current
remote control and use Remote Assistance. The only problem here is that
there seems to be an awful lot of steps that the end-user has to do in order
to allow remote access to his/her desktop.

Can somebody let me konw the easiest way to do this? I've already enabled
both options in the GPO Offer Remote Assistance and Solicited Remote
Assistance policy.

Thanks in advance,

Chris

 

[csomers]

Hi Chris,
If you have a Windows 2000 or higher domain environment
with XP Pro machines who are domain members, any domain
administrator can log on remotely to the client computer.
There is nothing special for the client to do.

I do this all the time from my XP Pro machine and my
Windows 2000 servers.

The clients must be running XP Pro and be member computers
of the domain. You then log on as an administrator within
the domain.

This works for me on all XP Pro machines.
Good Luck
Cheryl

 

[Jeffrey Randow (MVP)]

Note that this is Remote Desktop, not Remote Assistance...

You can connect to the console session by shadowing the XP Pro machine
(see
http://support.microsoft.com/default.aspx?scid=kb;en-us;279656&sd=tech)

Jeffrey Randow (Windows Networking & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

 

[Chris Henderson]

Hi Cheryl,

Thanks for the tip.

Chris

Hi Chris,
If you have a Windows 2000 or higher domain environment
with XP Pro machines who are domain members, any domain
administrator can log on remotely to the client computer.
There is nothing special for the client to do.

I do this all the time from my XP Pro machine and my
Windows 2000 servers.

The clients must be running XP Pro and be member computers
of the domain. You then log on as an administrator within
the domain.

This works for me on all XP Pro machines.
Good Luck
Cheryl

 

[Chris Henderson]

Thanks very much for the information. I am using Remote Assistance. I was
wondering if you knew if there was a way or hack to turn off the
authentication on the client side and allow the administrator to connect
without getting the "Your network administrator would like to view your
screen" message" and again overried the message for full control.

Thanks in advance,

Chris

 

[Jeffrey Randow (MVP)]

There isn't anything that can bypass that notice as of now... Ping MS
via http://www.microsoft.com/mswish and let them know that you want
this feature added...

Jeffrey Randow (Windows Networking & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone