System Restore fails--restoration incomplete-- Events listed

[Erin]

Today I made 5 different attempts at system restore, going as far back as
Jan. 29 and up until Feb. 3, when the problem started (problem affects the
loading of photo editing programs, all of which I've troubleshooted to no
avail). I am working in XP SP2 Home, and have 12% of my system dedicated to
SR. The restore process goes through all the steps, then reports
"restoration incomplete." I read the bertk.mvps.org site and got the Event
information as per the clear instructions. All five events are identical:

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 111
Date: 2/9/2006
Time: 10:26:15 AM
User: N/A
Computer: DF5W5N21
Description:
A restoration to "System Checkpoint" restore point failed. No changes have
been made to the system.

This may or may be pertinent. I've got an Event 7000 error on a daily basis,
seems to occur at bootup:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 12/9/2005
Time: 9:38:16 AM
User: N/A
Computer: DF5W5N21
Description:
The ASPI32 service failed to start due to the following error:
The system cannot find the file specified.

Hope you can help. This is some waste of disk space. I used SR once before
in 2004 and it worked fine.

Erin

 

[Bert Kinney]

Hi Erin,

Unfortunately these logs don't help much.

Did you follow all the steps in this page?

System Restore Failures to restore
http://bertk.mvps.org/html/srfail.html

 

[Erin]

Hi Bert -- the man himself!

Yes, I did all the steps on the page (I think). Today I did the "Test"
restore and it worked. Encouraged, I tried again to do a couple of restores
on my target dates. Same story: Restoration incomplete. I even turned off
the firewall to see if that would work on a SR--no. I also checked my System
Volume Folder, which has all the files.

What test could I have missed on your page? (The first one stumps me: yes, I
have RealPlayer. I clicked the link and got the RealPlayer page...is there
more?)

Appreciate any tips you can give me.

Thanks, Erin

 

[Erin]

Hi Bert -- the man himself!

Yes, I did all the steps on your page (I think). Today I did the "Test"
restore and it worked. Encouraged, I tried again to do a couple of restores
on my target dates. Same story: Restoration incomplete. I even turned off
the firewall to see if that would work on a SR--no. I also checked my System
Volume Folder, which has all the files.

What test could I have missed on your page? (The first one stumps me: yes, I
have RealPlayer. I clicked the link and got the RealPlayer page...is there
more?)

Appreciate any tips you can give me.

Thanks,
Erin

 

[Bert Kinney]

Hi Erin,

Sorry for the delay.

Are you confident the system is virus/malware free?

Did you get as far as deleting all existing restore points by disabling
System Restore?

I would suggest uninstalling Real Player before doing any more
troubleshooting. Then install the latest version available.