SP4 Setup failed...

[Sandro]

The SP4 setup program display the following messages near
the end of installation:
1. Unable to connect to metabase.
2. Setup failed to remove ism.dll script mappings.
Service
Pack Setup will abort.
3. An error in updating your system has occurred.

The current version of Win2000 Pro installed is SP3.

What could be the cause of the problem? Please help.

Thanks
Sandro
Germany

 

[Ken Simmons [MSFT]]

Hi Sandro,

Stop and disable the IIS Admin World Wide Web Publishing service and FTP
Publishing services. Then try the Service Pack install.

Regards,

Ken Simmons

Microsoft Technical Support for Platforms and Business Applications

 

[Psion]

Hi,

I tried what was suggested below and SP4 still fails to
install. Also stopped Norton and all other systry apps.

I cannot view ASP pages correctly and system appears
slower.

PLease please help!

 

[Peter]

Hello

I am getting exactly the same message as Sandro. The
setup is Windows 2000 server with service pack 3;
original installation was W2K Small Business Server.
Can anyone assess the significance of the problem? Can
anything be done manually to work around this?

Any help much appreciated.

Best wishes