SP4 fail to install


Dr Faraj N Yousif

I tried to update with SP4 through Windows Update and fail
to continue the installation.
The first message I got is:
Unable to connect to metabase.

Then the second message I got is:
Setup failed to remove ism.dll script mappings.
Service Pack Setup will abort.
I wonder if you can help solve this problem (shall I
remove the ism.dll file manually?.
Thank you.

Abhijeet Nigam [MSFT]


- Disable IISAdmin and W3SVC,World Wide Web Publishing service and FTP
Publishing services in Services, rebooted the machine, and SP4
installation will ran fine.

Abhijeet Nigam, MCSE,A+,CCNA
This posting is provided "AS IS" with no warranties, and confers no rights

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