Mike said:
everytime i shutdown sgtray.exe and rundll.exe comes up and says
ending program then says program not responding i am also having
trouble with internet explorer ver 6.0 freezing all the time when i
open it or am surfing. it also just dissapears from time to time. any
and all help is app
Hi, Mike. You don't need to have sgtray running - it tends to be
problematic. You probably have too many unnecessary programs starting
with Windows and also need to do some housekeeping. Here are generic
troubleshooting steps for you to take:
1) scan with current antivirus ("current" means a version not earlier
than 2002 but using updated virus definitions); 2) remove spyware with
Spybot Search & Destroy (
www.safer-networking.org) and Ad-aware
(
www.lavasoftusa.com). These programs are free, so use them both since
they complement each other. You may also want to run the latest
CWShredder from
http://www.spywareinfo.com/~merijn/index.html. Always
read the instructions before running a spyware removal tool. Be sure to
update these programs before running, and it is a good idea to do
virus/spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from starting
with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info - 5) look in
Event Viewer for clues; 6) make sure you've visited Windows Update and
applied all security patches. 7) Run a firewall.
Malke
