Scanner stalls sometimes.

  • Thread starter Thread starter Frank Martin
  • Start date Start date
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Frank Martin

I have a Canon 9900f scanner.

Sometimes it just stops in mid-scan and
throws up a "check connection" error message.

Would this be a problem with its buffer?


Also: when I try to operate the scanner from
Photoshop CS2 I gat a "twain" error saying I
should "put the scanner into the Windows
System folder" and it does not say how o do
this.

Please help.
 
Frank Martin said:
I have a Canon 9900f scanner.

Sometimes it just stops in mid-scan and throws up a "check connection"
error message.

Would this be a problem with its buffer?


Also: when I try to operate the scanner from Photoshop CS2 I gat a "twain"
error saying I should "put the scanner into the Windows System folder" and
it does not say how o do this.

Please help.
Click to expand...

Check the Canon site for an updated twain driver to install. I would in any
case, uninstall the existing twain driver and re-install as if a new
installation for the scanner.
 
Ron said:
Check the Canon site for an updated twain driver to install. I would
in any case, uninstall the existing twain driver and re-install as if
a new installation for the scanner.
Click to expand...

Also, just for GPs, unplug and plug back in both ends of the cable from the
scanner to the PC. A long shot, but it makes sure the connections are
reliable.
 
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