Printeing re-starting

[paku]

Would any one know why the printing job would restart
after finishing half way. We have two sites..a and
b..users for site b are trying to print to site a over WAN
and the printer prints halfway and restarts the job and
prints again. don't understand why. Any suggestions
would be appreciated.

Thanks,

paku

 

[Bruce Sanderson]

1. Does this happen for all print jobs, even single page ones (e.g. Print
Test Page from the printer's properties)?
2. What type of WAN link is between the two sites?
3. How is the print sent from site b to site a? For example, is this a
normal Windows Network Printer arrangement or are you using lpr/lpd or
something else?
4. Is the print sent to a Windows computer or directly to the print device's
LAN adapater? If it's a Windows computer, what version of the OS is running
on print server computer?
5. what make and model of printer?

 

[paku]

Hello,
It happens to all the job over 1mb. If you print small
jobs, it prints fine.

2) WAN link is 2t1 3mb pipe.
3)Print sent using lpr.
4) Print sent directly to lantronix box using windows 2000
spooler which send the jobs to the printer.
5) Printer model: printronix P5000

Thanks a lot for your help.

Paku

 

[Bruce Sanderson]

See if either of these articles help:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q280344
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q283014

 

[aarogge]

I am also experiencing a similar problem. I have two printer that w
send rather long jobs to. An HP8150 (internal JetDirect) and a do
matrix connected via an external HP JetDirect. Both use the sam
printer server, Win2003. Short jobs appear to have no difficulties
but long jobs will without warning restart in the middle.

I am using TCP/IP port based printing rather than LPR. So, the M
Knowledge Base articles haven't been much help.

Suggestions


-
aarogg

 

[Bruce Sanderson]

The "Standard TCP/IP" printer port supports both lpr/lpd and the "RAW" (Port
9100) protocol. Either can be used by the Windows 2000 Print Server
computer to send to printers connected to HP Jet Directs (there are some
older HP Jet Directs that don't support lpr/lpd). Check the port
configuration; you might try switching to the other protocol choice and see
if that makes any difference.

How big is "rather large"? (number of pages, spool file size?)

Are there any Event Log messages related to the problematic printers?

What OS are the clients running?

In the Printer's Properties, Advanced, Print Processor, if the Default data
type is NT EMF, try changing it to RAQ.

See if http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324173
applies.