Outlook 2003 Crashes adding Account

[Craig]

I realize there are many posts about Outlook 2003 crashing, but I cannot find
something that addresses this topic.

If I open Outlook 2003 where there are no accounts setup (pop3, etc...) it
works just fine. However, as soon as I add a new account, it crashes and
wants to startup in "safe mode".

What is causing it to crash? I have setup a new profile and a new .pst file
but this does not fix the problem.

As a side note in case it matters... Originally I had Outlook 2003 installed
and decided to upgrade to 2007. Since I have not been happy with the 2007
version, I uninstalled Outlook 2007 and reinstalled Outlook 2003. This is
when the problem started and the app crashes. Please Help!

Thanks
Craig

 

[Nikki Peterson]

I will quote a fellow MVP (Neo):

"Uninstalling Office/Outlook 2007 will most likely leave behind
a newer MAPI32.DLL that is not compatible with Outlook 2003.
All you have to do is rename/delete said file @ \Program Files\Common
Files\System\MSMAPI\<LANGID> and then do a detect repair
of Office 2003 and you should be good to go."

Nikki Peterson

 

[DL]

Do you have any Comm add ins?
And if you start OL using the Safe switch is it then OK?