Not one response to previous 5 request

[John W Mitchell]

Over the last several months I have posted a request for
some help with this problem five times and have not
received one reply. I realize that no one is obligated to
reply and there is no guarntee of a reply. Since it is a
multimedia problem, therefore I have only posted it in the
multimedia group I am now going to post it to multiple
groups. Please accept my appology for posting to groups
not related to the problem. But, I need help with this
problem.

My problem is I lost my sound. When I go to Control
panel>Sounds And Multimedia>Audio I see that my Sound
Playback Preferred Device is Modem #1 Line Playback and
Sound Record Preferred Device is Modem #1 Line Record.
Yhere are no other devices under either one that I can
select. Since I am using DSL I have no other modem other
than a DSL modem. Could someone please tell me how to
correct this problem.
Thanks
John W Mitchell

 

[Mike Fleckenstein]

John,

I'll jump in since nobody else has. Obviously it is
difficult to say with any certainty without having seen
the computer, but..

My best guess is that the audio drivers have become
corrupted and need to be reloaded. Have you looked in
Device Manager? Is there a red X or yellow exclamation
point next to any of your sound card entries (there are
usually several associated with a sound card)? Does the
sound card appear in device manager? Go to the
manufacturer's website and download the most recent
version of drivers for your sound card and operating
system. Then go back to device manager and click on the
update driver button to install the new driver. Look at
any FAQ's on the manufacturer's website - they may have
seen your problem before and already have a patch or work-
around developed.

If your sound card doesn't appear in device manager then
make sure you have a good set of drivers for it saved to
your hard drive (downloading a fresh set would be a good
idea since yours could be corrupted), and then go to
Install Hardware and reinstall it.

Usually if you don't get a response there might not be
enough information with your question. You might indicate
motherboard brand/model, sound card brand/model, what
you've tried so far, etc...

Hope some of that helps.

Mike