My PC won't shut down

[pvp]

I have just installed (upgraded) a PC from Win 98 to Win
XP. The PC is a four-year-old Fujitsu Scenic (!).
When closing down Win XP, it gets to the stage of saying
that it is safe to turn off the PC and then, when I try
to switch it off via the power switch/button, nothing
happens - it stays on.

Win XP on a more recent machine actually turns the PC
power off without the user having to do it.

Any way to remedy this?

Many thanks.

 

[Carey Frisch [MVP]]

"It is Now Safe to Turn Off Your Computer" Error Message When You Try to
Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;810903&Product=winxp

Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308029&Product=winxp#3

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-----------------------------------------------------------------------------

:

| I have just installed (upgraded) a PC from Win 98 to Win
| XP. The PC is a four-year-old Fujitsu Scenic (!).
| When closing down Win XP, it gets to the stage of saying
| that it is safe to turn off the PC and then, when I try
| to switch it off via the power switch/button, nothing
| happens - it stays on.
|
| Win XP on a more recent machine actually turns the PC
| power off without the user having to do it.
|
| Any way to remedy this?
|
| Many thanks.