Modem not seen by application programs

R

Rich Luskin

My ModemBlaster V.92 PCI DI5631 modem is not being "seen"
by application programs, such as pcAnywhere, the Win 2000
dialer, ACT, and others.

The Device Manager "sees" the modem with no problems. The
modem is detected, and drivers get installed, with no
problems. The Control Panel "Phone and Modem Options"
applet has no problems with the modem. From this applet,
the modem is "seen" and dianostics run fine.

1) pcAnywhere does not list the modem as one of the
devices that it can use.

2) ACT reports:

The telephone "address" selected in the dialer preference
cannot be found. Refer to the modem or telephone
configuration in the Windows Control Panel to verify
settings.

2) The Windows 2000 dialer reports:

Operation: Initializing Windows Telephony Services.
Details: Could not open any lines supporting voice or
video. Check the installed drivers in the Telephony
Settings section of the Control Panel. Error:
Unspecified error.

4) The Win 2K dial-up connectiod reports:

Unable to establish a connection.

Win 2K has all available maintenance applied, including SP-
4. I tried a different brand of modem, but get exactly
the same problem.

Since the last time this modem worked, I have upgraded the
motherboard (from Shuttle AK 31 to ABIT KD7 RAID) and
installed a fresh copy of Win 2K and all application
programs. e.g., I started with a blank drive and re-
installed Windows 2K, all software, all drivers.

The only "application" that has been able to dial the
modem is the Win 2K "connect to Internet" function. This
dials an 800 number to retrieve the phone numbers of
various ISPs.

It would seem the "standard" API (application program
interface) to modems is broken.

Help!
 
W

Wolf Kirchmeir

My ModemBlaster V.92 PCI DI5631 modem is not being "seen"
by application programs, such as pcAnywhere, the Win 2000
dialer, ACT, and others.

....snip tale of woe...

Incomplete information about the modem. Is it a Winmodem or a real modem? Did
you upgrade from an earlier version of Windows that operated this modem with
no trouble? Is it a replacement for a previous modem?

Unsolicited advice: If this is a Winmodem, junk it, and buy a real modem. W2K
runs those with trouble whatsoever.



--
Best Wishes,
Wolf Kirchmeir, Blind River ON
"Not that brains are everything --
you'll also need a skull to put them in." (Nancy Franklin, 1997)
<just one w and plain ca for correct address>
 

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