Modem Not Working or Seen by Vista

[Jason Saffer]

Hi all,

I've installed Vista on my system with a dual boot option (XP and Vista).
When in XP, I can access the Net with my computer's modem, no problem. But
when I boot into Vista, Vista doesn't seem to know that there's a modem
present. I can't dial out at all while in Vista, I get a message that no
modem is detected. Any ideas on how to fix this -- hopefully, without having
to replace my modem? I'm working on a Dell 4100 desktop system which has, as
far as I can tell, a generic modem. The system was purchased in 2000 and the
invoice lists the modem as "V.90/56K Telephony Modem for Windows."

Any help would be appreciated. Maybe it needs an updated driver but I don't
know where to find one.

Thanks much.

.....Jason

 

[Joel Johnson]

the drivers for your machine can be found on dell.com. You can go to the
support site and search for downloads by your computer's modem number.

 

[Jason Saffer]

Hi Joel and others,

I've gone to the Dell site and also spoken to a Dell tech. There are no
drivers available for Vista at all (of course, at this point) and my Dell
Dimension 4100, which came with Windows ME on it originally, only has modem
drivers for ME and Windows 98 on it. There aren't XP drivers available
apparently, even though the machine works fine with XP installed on it, and
the modem works fine in XP but not when I boot into Vista.

Does anyone have other suggestions or tips?

....Jason