Inbox says 2 unread email's but all are read

G

Guest

A user's Inbox indicates there are 2 unread email's but all of them have been
read. What causes this and how do we get it to indicate none unread? Thanks,
Katherine
 
M

Milly Staples [MVP - Outlook]

Use Advanced Find to select all Outlook Items and see what you find. They
are probably not mail items so move them where they need to be or mark them
as read.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, KatherineH asked:

| A user's Inbox indicates there are 2 unread email's but all of them
| have been read. What causes this and how do we get it to indicate
| none unread? Thanks, Katherine
 

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