Impressed with Amazon

[EvanDavis]

Last year around May I bout a Logitech G29 wheel and pedal box when I got my new PC. It worked perfectly up un til Thursday when buttons on the wheel stopped working and paddle shifters worked on and off when I was playing Assetto Corsa and Project cars.
I did the usual and got online looking for help with very little luck other than people saying to re-install Logitech Gaming Software which I did with no luck. Thinking it may be the two games I deleted them and re-installed with no luck. Issue was still there. Then I set about deleting Steam and re-installing all my games again. Tried looking for help through Logitech website as well with no luck.
In the end I went on to Amazon and filled in a repair / return form and 2 minutes later I received 2 e-mails from Amazon. 1 to print a return label and another saying a replacement wheel and pedal set has been sent out and will arrive by 1pm Sunday 3rd June.
I'm surprised it all happened so quick. I honestly thought after I filled in the repair / return form that it would be days of e-mails telling me to do this and that to try solve the problem.

So as you may have guessed I am one happy Amazon customer

 

[Ian]

Nice one . Amazon have always been helpful whenever I've had to deal with them - their customer service are generally really great .

Hope the replacement gets you up and running again soon!

 

[floppybootstomp]

Good to know. I've had similar good service from them as well.

However, where once their prices were always competitive (read: best) for the last 6 months or so they haven't been, it's easy to find a better price from other good suppliers now, it seems.