help on sound

H

Herman

symptoms

no errors in device manager. using recent drivers (realtek ac97 3.88)


even ticks volume control shown on systray, no control icon on tray


cannot record sound using windows own recorder


cannot play sound from startin & shutting down windows (play button
gone grey when choosing different windows sound), icq, msn messenger
7.5, ie, flash. but sound can be heard using windows media player,
quicktime, playing games (like americas army, bf), windows live
messenger beta


any solution? thx for help
 
G

Guest

i have the same problem as Herman where the sound doesn't play in in any
areas outside of media players such as windows media, quicktime and real
player

system restore doesn't work as everytime it seems to work at first but when
the computer is restarted it just says that there wasn't anything to change

any ideas?
thanks
 
T

thecreator

Hi therandomone,

Do you have onboard Sound Chip or a PCI Sound Card? Don't have any
specific ideas, until you post information on your Motherboard's
Manufacturer and Model Number and your PCI Sound Card, if any.

Do you hear Windows opening and closing sounds?
 
G

Guest

hi thecreator

i just bought a dell dimension 9150 with and integrated sound blaster audigy
advanced HD Audi chip/card on a new dell 9150 pc

the windows opening and closing sounds don't play anymore

thanks
 
T

thecreator

Hi therandomone,

What is the Service Tag number on your Dell. Will help me find
information to relay to you about your computer and what to do.

Find your Service Tag

Entering the service tag of your Dell computer or peripheral helps
Dell deliver solutions tailored to the products you own. Your Service Tag is
a unique five- to seven- digit alphanumeric (letter and number) code, which
is found on a white bar-coded label affixed to your Dell computer or
peripheral.
 
G

Guest

Hi the creator

the service tag is 7WCD62J

thecreator said:
Hi therandomone,

What is the Service Tag number on your Dell. Will help me find
information to relay to you about your computer and what to do.

Find your Service Tag

Entering the service tag of your Dell computer or peripheral helps
Dell deliver solutions tailored to the products you own. Your Service Tag is
a unique five- to seven- digit alphanumeric (letter and number) code, which
is found on a white bar-coded label affixed to your Dell computer or
peripheral.
Click to expand...
 
T

thecreator

Hi therandomone,

http://support.dell.com/support/dow...=1&vercnt=1&formatcnt=1&libid=3&fileid=143273

Creative Labs Integrated Audigy invitation
Application

Release Title: Audio: Creative Labs Integrated Audigy invitation,
Application, Windows XP, Multi Language, Multi System, v.RC4, A00
Release Date: 12/26/2005
Criticality: Optional
Description: Integrated Audigy invitation



Make sure that your Sound is not muted and the Sound Drivers are
working.

Have you tried anything? Have you gone into Sounds located in the
Control Panel? It opens to Volume, but click on the Sounds Tab. Look for
Speakers in Program events. Look at Exit Windows. Click it and under Sounds,
it should display Windows XP Shutdown.wav >. Click on the arrow to play the
Sound.

If you can't hear the Sound, make sure if using External Speakers, they
are turned on and plugged in. They could be turned on, but not plugged into
the Power Outlet or Computer. Make sure the Volume is turned up, if you have
an external Volume Control.

Has it worked before?
 
G

Guest

hi thecreator

yeah i've tried to download that program for audigy but still no change
i've gone under control panel to the sounds section and seen the files for
the windows startup/shutdown
and they are there and they do play when selected with right click. this
said the arrow whihc you mentioned
on the side of the selection box does not play the sounds and i am unable to
click on it.

the external speakers are definitely turned on and volume set to full. these
sounds used to play but have ceased
to now for a while. also at start up i get the following message:
DATALA~1.EXE - Unable to locate component

this application failed to start as ConnAPI.DLL was not found. Re-installing
this application may solve this problem

would any program affect this problem such as Mozilla, LogMeIn as it was
roughly around the time i had started
using these programs

many thanks

The Application
 
T

thecreator

Hi therandomone,

The files you mentioned are not in my computer, so the program that is
affecting your computer, is common only to your computer. If you have to
Select with a Right-click rather than a simple left-click of the mouse
button, then there is something major wrong with your system.

Stop worrying about the sounds at the moment. Start backing up your
files like My Documents, Address Book, Favorites, Emails and other data you
want to preserve.

If you have the Windows XP CD, I would suggest that you reformat and
reinstall Windows. However knowing that your computer is still under
warranty, I would contact Dell Support and ask them for help at this point
and post back with what straighten your computer out.
 
A

abbie13

Herman said:
symptoms

no errors in device manager. using recent drivers (realtek ac97 3.88)


even ticks volume control shown on systray, no control icon on tray


cannot record sound using windows own recorder


cannot play sound from startin & shutting down windows (play button
gone grey when choosing different windows sound), icq, msn messenger
7.5, ie, flash. but sound can be heard using windows media player,
quicktime, playing games (like americas army, bf), windows live
messenger beta


any solution? thx for help
Click to expand...

After two months of no sound and trying everything else I downloaded
Realtek AC97 audio driver package a3.88 download
http://www.softwarepatch.com/utilities/ac97.html
( its a software patch)
I have sound again. Thank you Byt
 
T

thecreator

Hi Herman,

What is your Motherboard Model and its number, or if a Brand Name
Computer, its Name and Model Number, which you have not posted? Did you
install a Sound Card, or do you have Integrated Sound on the Motherboard?
 
H

Herman

2themax 4pla31, integrated
Hi Herman,

What is your Motherboard Model and its number, or if a Brand Name
Computer, its Name and Model Number, which you have not posted? Did you
install a Sound Card, or do you have Integrated Sound on the Motherboard?
Click to expand...
 
T

thecreator

Doing a search of the information you provided results in nothing.

Please post the link to your motherboard at the manufacturer's Website.
 

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