Help: My computer is STILL shutting down when connected to internet

[Jerry]

I'm still having problems with my computer shutting itself down:

c:\windows\system 32\lsass.exe terminated unexpectdly with status code
1073741818

This all started as soon as I uninstalled McAfee VirusScan which I was
replacing with Norton Anitvirus. I tried running the FxSasser.exe fix
but it wasn't able to scan my computer, it kept hanging up on certain
files. I deleted the ones that were my own files but then it got to the
system files and I was hesitant about deleting system32\ersvc.dll.

Another suggestion was to run AVG virus program which I did, with system
restore turned off. It found a virus in a Java zip file and I deleted
that file.

When I reconnected to the internet, using a wireless card on my laptop,
I once again got the "Shutdown in 60 seconds" message. This certainly
appears to have something to do with being connected to the internet
since it doesn't shut itself down when not connected.

Thank you for any suggestions on what's going on and how to fix it.

Jerry

 

[RoadRunner]

Sounds like you still have a virus , do the following
See if this will help , it sure can't hurt any ways . First thing you should
do is download hijackthis and have someone to view your log , here where you
can get hijackthis from

http://www.snapfiles.com/get/hijackthis.html

Here where if you like you can post your hijackthis log for assistance

http://spywarewarrior.com/index.php

http://forums.net-integration.net/

http://computercops.biz/forums.html

Now if you have an Anti-Virus Program which is fairly new ( mostly under a
year )and you are sure that you are still recieving update definitions ?
Then update yours now ....
Then afterward download a few programs , Like these here below

first one is Ad aware ( free Version )

http://www.lavasoft.de/support/download/

Start up this program , What you need to get is the most latest update for
it ,run JUST the "updated" option and afterward close the program for later
use ...

Next program >> Spybot Search and Destroy ( Free )

http://www.safer-networking.net/en/download/index.html

Next Program >> SpywareBlaster ( Free )

http://www.javacoolsoftware.com/sbdownload.html

Next Mcafee Stinger

http://vil.nai.com/vil/stinger/

Okay now perform this operation from this website below

http://support.microsoft.com/?kbid=310405

Okay this is next to perform below :

Click Start. >>Open My Computer. Select the Tools menu and click Folder
Options. Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and
folders. Uncheck the Hide protected
operating system files (recommended) option. Click Yes to confirm. Click OK.
DON'T WORRY ABOUT THE WARNING POP UP WINDOW THIS IS NORMAL , just click yes

Now its time to start your computer in Safe Mode
How to start up in safe mode , there is 2 ways in doing so , just choice one
method only ... Look at this website below

http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo

Okay once in safe mode do the following : Clear out the Temporary internet
files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies ... Now close
eveything and be back at your desktop

Now click the start buttom > then the Search/Find option > click Files or
folders > in the named box, type: *.tmp , click search afterward choose Edit

select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp
folder, (Contents only but not the folder itself.)

This one too if it is there C:\Documents and Settings\username\Local
Settings\Temp\
Delete the recycling bin ...

Now start up Mcafee Stinger and afterward Ad Aware and just basically
perform the options its set at for now ... And remove whatever it finds ...
Start spybor search and destory and do the same with this program
Also with the spyware blaster , just clean what it finds ....

Now use your Anti - Virus Program and run it and see what it finds ...If
your anti-virus finds anything try the repair option first, if that can't be
done then delete the file...
Now restart your computer back to normal mode and reset the setting back
too...Once your computer is up and running do the following :
http://support.microsoft.com/?kbid=310405
and this next >>> :
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/xpsysrst.mspx
Okay after all that was done and you want to be sure its clean go to these
anti virus scan sites and do the scan from each site if you like

http://www.trendmicro.com/download/dcs.asp

http://windowsxp.mvps.org/Scanners.htm

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx



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