extra email not showing

[OTWarrior via OfficeKB.com]

I currently have no unread emails, however when I look at the folders list to
the left, it says I have one unread.

I have triple checked the whole list, even highlighted the whole thing and
set it to "mark as read", I have checked the subfolders, but i still cannot
find this email.

I would imagine this could be somehting on the email server, as this is a
team inbox, however I was hoping to get an inshight as to what it coudl be.

What am I doing wrong for this to happen?

 

[Roady [MVP]]

So it is a shared Exchange mailbox? In that case verify that they have given
you also the permission to view private items.
See http://www.howto-outlook.com/howto/permissions.htm

 

[OTWarrior via OfficeKB.com]

Thanks for the assist, but our network provider has locked down permissions
somewhat.

However, I right click on the inbox folder and set it to "mark all as read"
and it did the trick

So it is a shared Exchange mailbox? In that case verify that they have given
you also the permission to view private items.
See http://www.howto-outlook.com/howto/permissions.htm

I currently have no unread emails, however when I look at the folders list
to

[quoted text clipped - 10 lines]

What am I doing wrong for this to happen?

 

[Roady [MVP]]

Yup, that does the trick but you've never actually read the message now ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Thanks for the assist, but our network provider has locked down
permissions
somewhat.

However, I right click on the inbox folder and set it to "mark all as
read"
and it did the trick

So it is a shared Exchange mailbox? In that case verify that they have
given
you also the permission to view private items.
See http://www.howto-outlook.com/howto/permissions.htm

I currently have no unread emails, however when I look at the folders
list
to

[quoted text clipped - 10 lines]

What am I doing wrong for this to happen?