Can't re-install fax service in XP

[Doug Goncz]

Evan wrote:

--------

Hi Russ,

Thanks for the information, I tried the steps outlined in KB Article
278316
but this didn't work. As a result of folowing these steps I still have
a file
called C:\WINDOWS\security\Database\secedit.old


The error message that appears in the file
C:\Windows\Security\logs\scecomp.log is as follows:


04/18/2006 20:42:04 Error=2 Update Service
Fax

Security=DA;;LCRP;;;WD)(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCR­SDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)



I don't know how to access the hotfix? Have I followed your
instructions or
have I missed something?


----------------

<RANT>
No, no, no! Use the hotfix!
</RANT>

KB Article 278316 is for Windows 2000 systems only. KB Article 844108
doesn't mention that. You have to read *though* 278316 and see which
systems it is applicable to in order to realize that. 278316 should be
edited., IMHO>

You have to tell them, no, I don't want support, I want the hotfix.
Then they give it to you. It's easy. Takes a little schmoozing, though.

I am installing the hotfix soon. I am going to research it a bit before
I execute it.

Doug Goncz
Replikon Research
Falls Church, VA 22044-0394

 

[Doug Goncz]

Well, that was disappointing. The hotfix didn't come with instructions.
It unzipped into two executables. Which to install first? So I asked
via email. They said to call.

Melinda transferred me to Byron. Byron transferred me to Lucy. Lucy
said the case was closed and that she could'n't help. So I called back
and I am talking with Logan now, who says he is going to put me through
to the XP group.

I'll report later.

Doug

 

[Russ Valentine [MVP-Outlook]]

You must call Microsoft to obtain hotfixes and the instructions for how to
install them.
--
Russ Valentine
[MVP-Outlook]
Evan wrote:

--------

Hi Russ,

Thanks for the information, I tried the steps outlined in KB Article
278316
but this didn't work. As a result of folowing these steps I still have
a file
called C:\WINDOWS\security\Database\secedit.old


The error message that appears in the file
C:\Windows\Security\logs\scecomp.log is as follows:


04/18/2006 20:42:04 Error=2 Update Service
Fax

Security=DA;;LCRP;;;WD)(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCR­SDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)



I don't know how to access the hotfix? Have I followed your
instructions or
have I missed something?


----------------

<RANT>
No, no, no! Use the hotfix!
</RANT>

KB Article 278316 is for Windows 2000 systems only. KB Article 844108
doesn't mention that. You have to read *though* 278316 and see which
systems it is applicable to in order to realize that. 278316 should be
edited., IMHO>

You have to tell them, no, I don't want support, I want the hotfix.
Then they give it to you. It's easy. Takes a little schmoozing, though.

I am installing the hotfix soon. I am going to research it a bit before
I execute it.

Doug Goncz
Replikon Research
Falls Church, VA 22044-0394

 

[Doug Goncz]

OK, I am faxing again!

Bonnie at Microsoft got me straightened out. She had me do a clean
boot, and I was able to install, then use Fax Services just like that.
The hotfix didn't do anything as far as I could tell. Some program I
have installed is interfering with fax.

Now, to progress from the clean boot to the usual system, I will divide
and conquer; that is, I will turn off half my services or start up
items, and see which half has the offender, then turn off half of that
half. It's going to take a while.

At least the basics work. And my computer is faster now. I wonder what
all those services do?

Doug