XP Freezes and has to be restarted when a program is run.

G

Guest

XP Freezes and has to be restarted when a program is run.
The mouse and keyboard stop functioning, the screen freezes and cpu has to
be rebooted. After restarting disk check scans computer for errors and
reloads.
This started a few weeks ago. It also does this in Safe Boot Mode.
Can anyone help me out?
 
G

Gerry

What programme is run which starts the problem?

How much RAM memory? How large is your drive and how much free space?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full surface
scan with HD Tune.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
T

TrayJay001

As it turns out, the retention module base post was broken causing the heat
sink and fan to be tilted up at one corner over the CPU causing the CPU to
over heat.
I replaced the retention module and everything is fine now.
I do appreciate your help.
 

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