Windows Freezes on Welcome Screen

[Belprice]

Hi Folks,



Firstly I apologise for the fact that I have already posted this request for
help in Performance and Maintenance , I know multiple listings upsets some
folk but I only had one reply and although I was grateful if did not help me
resolve the problem and its driving me mad!!!!

I am running Windows XP Professional and I have a problem that is driving me
insane.

Every time I try to start my computer it freezes at the Windows Welcome
screen and no matter how long I leave it doesn’t start-up and the little
process bar keeps flowing across the screen. I can start the computer in Safe
Mode and have ran all the usual anti virus and spyware programs , but no
matter what I do when I try to restart or turn off then turn on the computer,
it still freezes on the welcome screen. I have been living with this problem
for about to months.

About two weeks ago I tried to download and upgrade the Windows SP3 upgrade
an after an age it failed and give me a message about ACCESS DENIED or
something similar. However and this is the interesting part , after failing
SP3 ran a clean up job and uninstalled and then asked me to restart the
computer, which I did. And the computer started perfectly normal and did not
freeze up on the welcome screen. However the next time I had to restart the
computer I was faced with the same old problem, the computer froze at the
welcome screen.

I can only assume that when SP3 failed and restarted the computer it loaded
the right files or whatever it took to make the computer start normally. Now
when I want to start the computer normally I have to go through the whole
process of trying to install SP3 and when it fails and restarts the computer,
the computer starts normally, until I try and restart it.

Please please can someone help me out here?

Ta in advance
JC

 

[db ´¯`·.. >]

have you tried to do
a system restore via
safe mode?

however, before doing
the above, boot up with
a winxp cd and access
the repair/recovery console.

then at the disk prompt
run the following commands>:

chkdsk
fixboot
fixmbr

then "exit", remove cd
and try to boot normally
again.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

 

[SpaceCadet]

I believe that there is a "physical" defect in your hard disk and the hard
disk has to be replaced. The computer seems like it is doing the job of
loading the OP system..but unbenounced to you..and the computer..the job is
not being accomplished because it believes that it is writing files to the
disk that it needs to..but its not happening..because the disk has a
'physical' deffect.
For $50.00 dollars or more you can purchase a new one.
SC.