windows freezes at login and safe mode dont work!


R

robbie

my computer was working fine until my 11 year old got ahold of it and i saw
she was in the msconfig screen unchecking things by the time i could say stop
she restarted the netbook and now it freezes after i enter a password in at
log in. i tried starting in safe mode and it freezes there also. i have tried
everything even debugging mode still freezes. how can i get back in a fix
what she did? please remember this a netbook im using "NO CD ROM" and no disk
came with it.

thanks for any help you might be able to give

robbie
 
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D

Daave

robbie said:
my computer was working fine until my 11 year old got ahold of it and
i saw she was in the msconfig screen unchecking things by the time i
could say stop she restarted the netbook and now it freezes after i
enter a password in at log in. i tried starting in safe mode and it
freezes there also. i have tried everything even debugging mode still
freezes. how can i get back in a fix what she did? please remember
this a netbook im using "NO CD ROM" and no disk came with it.

thanks for any help you might be able to give

http://support.microsoft.com/kb/304449
 
J

Jose

my computer was working fine until my 11 year old got ahold of it and i saw
she was in the msconfig screen unchecking things by the time i could say stop
she restarted the netbook and now it freezes after i enter a password in at
log in. i tried starting in safe mode and it freezes there also. i have tried
everything even debugging mode still freezes. how can i get back in a fix
what she did? please remember this a netbook im using "NO CD ROM" and no disk
came with it.

thanks for any help you might be able to give

robbie

There is malicious software that notices changes made via msconfig -
especially adding the /SAFEBOOT option and when it notices changes,
your system will never boot again in any kind of mode - from the hard
disk... The malicious software thinks you are trying to remove it and
it does not want to be removed so it tries to stop you from doing
so.

Most malicious software is happiest when it succeeds in making you
think you have to reinstall XP, but you don't have to do all that.

You must boot on something to maneuver - in your case it sounds like
you might need a bootable USB device that will boot the XP Recovery
Console.

Once you have RC loaded you can fix your system.

Did your system come with any kind of bootable media - like a flash
card or USB memory stick? If not, you will be wanting to make one for
just such an emergency.

You do not need any media - you can download what you need create
something on a working system, then boot your netbook on that and be
on your way.

I Googled "netbook" and got 36 million hits (is yours one of those),
so if you tell us what your system make and model are, we can be of
more help in narrowing things down starting with the manufactures
support page. The methods are similar, but you will spend less time
trying things if you can read what they say to do.

This cannot be a new issue for them - how to boot your system on
something when XP will not boot from the HDD...
 
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T

thecreator

Hi robbie,

As the computer is booting up, keep tapping the F8 key, until a menu is
seen. Then use your Arrow keys to highlight using the Last Good
Configuration that worked. Hit Enter.
 

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