XP Crashes and reboots

[Guest]

I've been having some major problems with my computer. When i play media
files on windows media player, it will occasionally - often reboot, as if
some one turned of the power to the computer and then back on. This also
happens on yahoo games, playing flash media games or likewise. I spoke with
COMPAQ online help and after all the trouble shooting they finally ended up
recommending a complete system restore. We did this and after connecting and
downloading all the updates to XP, it started doing it again. This problem
also occured when i was quitting a normal computer game. I am using windows
XP home (OEM from COMPAQ) on a presario 5310. I narrowed it to the flash
player because it seems every time It crashes there is something "flash
playing" such as on a yahoo page (mail particularly) and EVERY time I go to
the micromedia flash home page it crashes. Not always with yahoo, but more
often than not. Thank you for reading this and any help you might have.

 

[WhiteZin2000]

Sometimes, a memory problem can cause a system to spontaneously reboot
without warning. If possible, change your memory modules. Or if you have two
modules, try using just one at a time to see if it resolves the problem. If
it's been doing this a lot, you'll probably want to run scandisk once you
get the issue ironed out -just to make sure the hard disk wasn't affected by
all the crashes.

Good luck! Cheers!

 

[Frank Saunders, MS-MVP OE]

I've been having some major problems with my computer. When i play
media files on windows media player, it will occasionally - often
reboot, as if some one turned of the power to the computer and then
back on. This also happens on yahoo games, playing flash media games
or likewise. I spoke with COMPAQ online help and after all the
trouble shooting they finally ended up recommending a complete system
restore. We did this and after connecting and downloading all the
updates to XP, it started doing it again. This problem also occured
when i was quitting a normal computer game. I am using windows XP
home (OEM from COMPAQ) on a presario 5310. I narrowed it to the
flash player because it seems every time It crashes there is
something "flash playing" such as on a yahoo page (mail particularly)
and EVERY time I go to the micromedia flash home page it crashes.
Not always with yahoo, but more often than not. Thank you for
reading this and any help you might have.

Right click My Computer and choose Properties | Advanced. In the Startup
and Recovery section click Settings. Uncheck Automatically restart.

Now instead of restarting it will give a blue screen. Write down that
information and include it in your post.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Guest]

quick update to orig post- no BSOD as of yet, I did get one before the
system restore, and sent it to MS, no help as of yet. I disabled the auto
restart in my comp / properties. I was running TREND Micro anti-spyware
which is the only thing that is continuous pre and post system restore. along
with IE, Outlook Express, and the standard XP SP2.

 

[Rock]

Sometimes, a memory problem can cause a system to spontaneously reboot
without warning. If possible, change your memory modules. Or if you have two
modules, try using just one at a time to see if it resolves the problem. If
it's been doing this a lot, you'll probably want to run scandisk once you
get the issue ironed out -just to make sure the hard disk wasn't affected by
all the crashes.

Good luck! Cheers!

Note: there is no scandisk in XP. It's chkdsk.

 

[Plato]

I've been having some major problems with my computer. When i play media
files on windows media player, it will occasionally - often reboot, as if
some one turned of the power to the computer and then back on. This also
happens on yahoo games, playing flash media games or likewise. I spoke with
COMPAQ online help and after all the trouble shooting they finally ended up

Major brands often do NOT come with enough RAM for the OS they sell the
system with. This allows them to compete for price shoppers. Put 1 gig
of ram in to solve your problem.

 

[Ken Blake, MVP]

Major brands often do NOT come with enough RAM for the OS they sell
the system with.

True. But probably irrelevant to his problem.

This allows them to compete for price shoppers. Put
1 gig of ram in to solve your problem.

1GB of RAM is enormous overkill for the vast majority of XP users, and is
highly unlikely to solve his problem. The original poster should follow
Frank Saunders's recommendation to get more information about what's going
wrong.

 

[Guest]

Right click My Computer and choose Properties | Advanced. In the Startup
and Recovery section click Settings. Uncheck Automatically restart.

Now instead of restarting it will give a blue screen. Write down that
information and include it in your post.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

I did this before I posted my initial statements. No BSOD still, no entry into the event log out of the ordinary. EVERY time I go to yahoo mail it dumps now. seems to be getting worse after the system restore.

 

[Frank Saunders, MS-MVP OE]

I did this before I posted my initial statements. No BSOD still, no
entry into the event log out of the ordinary. EVERY time I go to
yahoo mail it dumps now. seems to be getting worse after the system
restore.

You may be infected by malware.
Malware Removal
http://www.elephantboycomputers.com/page2.html#Removing_Malware

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/