P
PSRumbagh
My Compaq Presario V2000 laptop, which uses Windows Media Player
V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition from
Service Pack 2 to Service Pack 3. Media player produces the error message
that it has experienced a problem and needs to shut down when it detects a
DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and WMP
reads the titles and chapter titles on DVDs. Windows error reporting shows
the following:
1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
address 0x00002eb7.
The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC video
decoder.
Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard drive
which is the version listed under “about media player†when the player is
open (on audio CDs). The error report refers to version 10.0.0.3646, which I
did find in 3 places on my hard drive along with one instance of version
9.0.0.3250.
Any suggestions would be appreciated.
V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition from
Service Pack 2 to Service Pack 3. Media player produces the error message
that it has experienced a problem and needs to shut down when it detects a
DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and WMP
reads the titles and chapter titles on DVDs. Windows error reporting shows
the following:
1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
address 0x00002eb7.
The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC video
decoder.
Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard drive
which is the version listed under “about media player†when the player is
open (on audio CDs). The error report refers to version 10.0.0.3646, which I
did find in 3 places on my hard drive along with one instance of version
9.0.0.3250.
Any suggestions would be appreciated.