Wireless Access

[Marcio]

I have a laptop running Windows XP and I use a different program to handle
my wireless connection than the one included with Windows. I have a signal
to connect to the internet on my program, nonetheless still cannot connect
to the internet.

 

[Dan. D. Lion]

Then, contact support of the "mystery" program you do use.

 

[John]

I have a laptop running Windows XP

XP with Service Pack 2 or 3?

and I use a different program to handle my wireless connection than the
one included with Windows.

Did you sucessfully join the wi-fi network? Is this a secured wi-fi or open?

I have a signal to connect to the internet on my program, nonetheless
still cannot connect to the internet.

Are you able to ping a domain name? eg: ping google.com