Winsock provider catalog

G

Guest

I posted this problem in the Configuration thread yesterday, but no answers.
Thought maybe someone here might have a clue.

XP SP2 - 3 browsers not functioning. Diagnostic gives the following message:

"Windows has detected a problem with the Winsock provider catalog on this
computer. This catalog allows programs to communicate with this computer
across the network. Would you like Windows to reset the catalog to the
default configuration? This computer might need to be restarted to restore
network connectivity."

'Yes' to reset default config. Message to restart. Restarted. No change!

Email, IM and Skype are OK. Ran system restore for 2 days ago. No
change. Virus scan detected no virus. Windows firewall on or off. No
difference!

Received from another source and ran at command prompt the following:

- netsh winsock reset catalog; restarted. No change!

- netsh int ip reset resetlog.txt; restarted. No change!

Browser access to the Internet is NIL. Help will be appreciated whatever the
possible solution might be.
 
G

Guest

Had you tried disabling your firewall? and see if you can connect. What's
your firewall/anti-virus?
 
G

Guest

Firewall = Windows XP; anti-virus = AVG Free 7

Problem is with a friend's computer in Romania who tells me the Firewall
clicked on or off makes no difference. Is there some other way to disable it
more completely?
 
E

Elmo

Marty said:
Firewall = Windows XP; anti-virus = AVG Free 7

Problem is with a friend's computer in Romania who tells me the Firewall
clicked on or off makes no difference. Is there some other way to disable it
more completely?

Have him click Start, Run, type:

CMD

Press Enter key. Type:

PING YAHOO.COM

Press Enter key.

What are the results?

Also have him type this in a CMD window:

PING 66.94.234.13

Press Enter key.

What are the results?
_______________________

Have him try LSP-Fix
http://www.cexx.org/lspfix.htm

Be sure the computer has no malware.
 
G

Guest

Sorry for the delay in replying to this. Romanian folk did the following but
haven't yet done what you suggested. My apologies.

Last diagnostic run time: 05/19/07 08:44:28
WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback
communication. Error 10061.
error Provider entry MSAFD Tcpip [UDP/IP] could not perform simple loopback
communication. Error -1.
error Provider entry RSVP UDP Service Provider could not perform simple
loopback communication. Error -1.
error Provider entry RSVP TCP Service Provider could not perform simple
loopback communication. Error 10061.
error A connectivity problem exists with an installed LSP.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required
info System restart required

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 3, Device=VIA Rhine II
Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=RDS, Device=SoftK56 Data Fax Voice
Speakerphone CARP #2, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=DNT, Device=SoftK56 Data Fax Voice
Speakerphone CARP #2, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=RDS LINK, Device=WAN Miniport (PPPOE),
MediaType=PPPOE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

--------------------------------------------------------------------------------
 
G

Guest

PING RESULTS

Pinging YAHOO.COM [66.94.234.13] with 32 bytes of data:

PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.

Ping statistics for 66.94.234.13:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
----------------------
PING 66.94.234.13

Pinging 66.94.234.13 with 32 bytes of data:

PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.

Ping statistics for 66.94.234.13:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

--------------------------------------------------------------------------------

Marty said:
Sorry for the delay in replying to this. Romanian folk did the following but
haven't yet done what you suggested. My apologies.

Last diagnostic run time: 05/19/07 08:44:28
WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback
communication. Error 10061.
error Provider entry MSAFD Tcpip [UDP/IP] could not perform simple loopback
communication. Error -1.
error Provider entry RSVP UDP Service Provider could not perform simple
loopback communication. Error -1.
error Provider entry RSVP TCP Service Provider could not perform simple
loopback communication. Error 10061.
error A connectivity problem exists with an installed LSP.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required
info System restart required

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 3, Device=VIA Rhine II
Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=RDS, Device=SoftK56 Data Fax Voice
Speakerphone CARP #2, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=DNT, Device=SoftK56 Data Fax Voice
Speakerphone CARP #2, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=RDS LINK, Device=WAN Miniport (PPPOE),
MediaType=PPPOE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

--------------------------------------------------------------------------------

Elmo said:
Have him click Start, Run, type:

CMD

Press Enter key. Type:

PING YAHOO.COM

Press Enter key.

What are the results?

Also have him type this in a CMD window:

PING 66.94.234.13

Press Enter key.

What are the results?
_______________________

Have him try LSP-Fix
http://www.cexx.org/lspfix.htm

Be sure the computer has no malware.
 
E

Elmo

Marty said:
PING RESULTS

Pinging YAHOO.COM [66.94.234.13] with 32 bytes of data:

PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.

Ping statistics for 66.94.234.13:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
----------------------
PING 66.94.234.13

Pinging 66.94.234.13 with 32 bytes of data:

PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.

Ping statistics for 66.94.234.13:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

--------------------------------------------------------------------------------

Marty said:
Sorry for the delay in replying to this. Romanian folk did the following but
haven't yet done what you suggested. My apologies.

Last diagnostic run time: 05/19/07 08:44:28
WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback
communication. Error 10061.
error Provider entry MSAFD Tcpip [UDP/IP] could not perform simple loopback
communication. Error -1.
error Provider entry RSVP UDP Service Provider could not perform simple
loopback communication. Error -1.
error Provider entry RSVP TCP Service Provider could not perform simple
loopback communication. Error 10061.
error A connectivity problem exists with an installed LSP.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required
info System restart required

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 3, Device=VIA Rhine II
Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=RDS, Device=SoftK56 Data Fax Voice
Speakerphone CARP #2, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=DNT, Device=SoftK56 Data Fax Voice
Speakerphone CARP #2, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=RDS LINK, Device=WAN Miniport (PPPOE),
MediaType=PPPOE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

--------------------------------------------------------------------------------

Elmo said:
Marty wrote:
Firewall = Windows XP; anti-virus = AVG Free 7

Problem is with a friend's computer in Romania who tells me the Firewall
clicked on or off makes no difference. Is there some other way to disable it
more completely?

:

Had you tried disabling your firewall? and see if you can connect. What's
your firewall/anti-virus?
--
By rating a post as an answer or helpful, you help others find the answer
more quickly.


:

I posted this problem in the Configuration thread yesterday, but no answers.
Thought maybe someone here might have a clue.

XP SP2 - 3 browsers not functioning. Diagnostic gives the following message:

"Windows has detected a problem with the Winsock provider catalog on this
computer. This catalog allows programs to communicate with this computer
across the network. Would you like Windows to reset the catalog to the
default configuration? This computer might need to be restarted to restore
network connectivity."

'Yes' to reset default config. Message to restart. Restarted. No change!

Email, IM and Skype are OK. Ran system restore for 2 days ago. No
change. Virus scan detected no virus. Windows firewall on or off. No
difference!

Received from another source and ran at command prompt the following:

- netsh winsock reset catalog; restarted. No change!

- netsh int ip reset resetlog.txt; restarted. No change!

Browser access to the Internet is NIL. Help will be appreciated whatever the
possible solution might be.
Have him click Start, Run, type:

CMD

Press Enter key. Type:

PING YAHOO.COM

Press Enter key.

What are the results?

Also have him type this in a CMD window:

PING 66.94.234.13

Press Enter key.

What are the results?
_______________________

Have him try LSP-Fix
http://www.cexx.org/lspfix.htm

Be sure the computer has no malware.

He should probably call his isp. If he can't pin an ip address, it
isn't a dns problem, winsock or the like.

If there's a router, it could need to be reset.
 
E

Elmo

isee said:
I am having the same problem, but only with IE, Firefox works fine. I
have a router and have reset it. No change.

Any new info?

A winsock problem should affect both browsers. You need to look at
browser settings within IE. Please post to an IE group where IE is
spoken fluently.
 

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