Windows XP Home freezes on startup and locks at a "blue screen"

[Guest]

Windows won't load and says it is missing "wnsrv" and needs to be
reinstalled. It locks and gives me a blue screen. I can't get into Windows
to to a restore. I tried doing a restore from the utility CD that came from
Dell, but it asks for an Administrator password at the command prompt. I
never put a password on it and I can't get around it to perform a simple
restore. There is family genealogy information that is NOT backed up and I
would like to save that information in case I have to do a complete format
and reload. But, I can't get past that command prompt administrator password

 

[Will Denny]

Hi

When you next start the PC, keep tapping the F8 key to see if you can access
a screen that has 'Last Known Good Configuration' as an option. See if you
can access Windows using that option.

 

[Guest]

You can also try if it comes down to it with genealogy stuff on there resort
to getting a second harddrive from the store or from another computer and
putting your new copy of xp or any OS on it and then using your locked
harddrive as a slave harddrive and then just accessing the information you
wanted to save by transfering it to the new harddrive you just installed. It
sucks but its a way to save any needed info.

 

[Black Baptist]

=?Utf-8?B?TWlrZSBPbHNvbg==?= rambled on in
microsoft.public.windowsxp.help_and_support:

You can also try if it comes down to it with genealogy stuff on there resort
to getting a second harddrive from the store or from another computer and
putting your new copy of xp or any OS on it and then using your locked
harddrive as a slave harddrive and then just accessing the information you
wanted to save by transfering it to the new harddrive you just installed. It
sucks but its a way to save any needed info.


password

http://www.winternals.com/products/repairandrecovery/erdcommander2002.asp?
pid=erd