Windows XP and HP Laserjet 1012

[Guest]

I recently reinstalled Windows XP, but I am having trouble printing to my HP
Laserjet 1012 printer. My computer would not initiate the plug-and-play
feature when I hooked up the printer through the USB port , so I used the
printer CD and the Windows Install Wizard to add the printer to my computer.
(The plug-and-play feature of connecting my printer worked fine on my
computer before I reinstalled the operating system). The correct printer
icon appears in my printer folder, but it appears that the computer still
will not communicate with the printer. I went through all the troubleshoot
pages and nothing worked. If I right click on the printer icon, go into
properties, and click test page, no test page will print. I tried to print
from Command Prompt as recommended by Troubleshoot but still nothing.

I would greatly appreciate any insight into my problem. Thanks in advance.

-Brian

 

[db]

have you checked out
the hp website?

you can look up the
model number and download
patches and or updates and or
possibly look for a resolution to issues
like this one...

- db
I recently reinstalled Windows XP, but I am having trouble printing to my HP
Laserjet 1012 printer. My computer would not initiate the plug-and-play
feature when I hooked up the printer through the USB port , so I used the
printer CD and the Windows Install Wizard to add the printer to my computer.
(The plug-and-play feature of connecting my printer worked fine on my
computer before I reinstalled the operating system). The correct printer
icon appears in my printer folder, but it appears that the computer still
will not communicate with the printer. I went through all the troubleshoot
pages and nothing worked. If I right click on the printer icon, go into
properties, and click test page, no test page will print. I tried to print
from Command Prompt as recommended by Troubleshoot but still nothing.

I would greatly appreciate any insight into my problem. Thanks in advance.

-Brian

 

[Guest]

I tried checking hp's website, but there was nothing that seemed to
correspond to my problem. Any other suggestions?