Windows won't update, using SP2

D

DOOGIE 66

My boss cannot get his updates to load. He can download them OK but his
computer keeps telling him that the updates could not be loaded.

He is using a Dell, using a Celeron chip, with 512mb memmory and a 80g hard
drive.

Also he is using Norton 360 for virus protection.

PLEASE HELP!!
 

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