Re-loaded windows using differrent computer

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Guest

My friend's hard drive recently crashed. He mailed his drive and disks to me
and I discovered that his registry was corrupt. I setup his drive as a
secondary drive on my computer and moved all of his important files to my
hard drive, formatted and re-installed windows on his drive using his disk.
I sent it back to him and when he turned his computer on windows will not
load and he receives the following message: “Windows can not load, this maybe
due to a recent hardware or software change...†What should I do to help him
bring his computer online?
 
Reformat the harddrive and send it back to him and have him reinstall
XP while in his PC. Also send him the files you extracted hopefully on
a CD so he can reinstall them.
 
The reason he didn't do that in the first place is that he doesn't want to
loose his files.
 
Well. you backed them up first. then when you installed windows then files
were erased from the hard drive. then you must have reinstalled b/u files.

let them do the same.

send them a CD with the b/u files. or have them b/u files themselves.

computers are different and the OS knows that!!!

CAN'T install on your computer and expect to work on theirs.
 
I was trying to avoid having to send him CD's of files. He has about 15GB of
b/u files. But I guess I'll have to do it the hard way.
 
When you install Windows XP, it creates a hardware "fingerprint". If major
changes are made, Windows will not function. You will need to install Windows
with the hard drive installed in the machine it will reside in.
 
Stevenjr said:
My friend's hard drive recently crashed. He mailed his drive and disks to me
and I discovered that his registry was corrupt. I setup his drive as a
secondary drive on my computer and moved all of his important files to my
hard drive, formatted and re-installed windows on his drive using his disk.
I sent it back to him and when he turned his computer on windows will not
load and he receives the following message: “Windows can not load, this maybe
due to a recent hardware or software change...â€


Yes, that's exactly what would happen unless your computer happens to
be identical to his.

Normally, and assuming a retail license (many OEM installations are
BIOS-locked to a specific chipset and therefore not transferable to a
new motherboard - check yours before starting), unless the new
motherboard is virtually identical (same chipset, same IDE controllers,
same BIOS version, etc.) to the one on which the WinXP installation was
originally performed, you'll need to perform a repair (a.k.a. in-place
upgrade) installation, at the very least:

How to Perform an In-Place Upgrade of Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q315341

The "why" is quite simple, really, and has nothing to do with
licensing issues, per se; it's a purely technical matter, at this point.
You've pulled the proverbial hardware rug out from under the OS. (If
you don't like -- or get -- the rug analogy, think of it as picking up a
Cape Cod style home and then setting it down onto a Ranch style
foundation. It just isn't going to fit.) WinXP, like Win2K before it,
is not nearly as "promiscuous" as Win9x when it comes to accepting any
old hardware configuration you throw at it. On installation it
"tailors" itself to the specific hardware found. This is one of the
reasons that the entire WinNT/2K/XP OS family is so much more stable
than the Win9x group.

As always when undertaking such a significant change, back up any
important data before starting.

This will also probably require re-activation, unless you have a
Volume Licensed version of WinXP Pro installed. If it's been more than
120 days since you last activated that specific Product Key, you'll most
likely be able to activate via the Internet without problem. If it's
been less, you might have to make a 5 minute phone call.
What should I do to help him
bring his computer online?


If he's not comfortable performing a repair installation, advise him to
take the computer to a professional repair technician.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
In
Stevenjr said:
My friend's hard drive recently crashed. He mailed his drive and
disks to me and I discovered that his registry was corrupt. I setup
his drive as a secondary drive on my computer and moved all of his
important files to my hard drive, formatted and re-installed windows
on his drive using his disk. I sent it back to him and when he turned
his computer on windows will not load and he receives the following
message: "Windows can not load, this maybe due to a recent hardware
or software change..." What should I do to help him bring his
computer online?

Have him do a Repair Install.
Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm
Move XP to new hardware.
http://www.michaelstevenstech.com/moving_xp.html

--
Michael Stevens MS-MVP XP
(e-mail address removed)
http://www.michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
http://www.michaelstevenstech.com/outlookexpressnewreader.htm
 
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