Windows Repair


T. Jenkins

I recently started experiencing problems with my boot drive (C:), and became
convinced that it was going to fail. After reviewing a few postings on the
subject of replacing a boot disk, I decided to give it a try. I used the
same type of drive (IDE), although slightly larger, and used the Western
Digital Data Lifeguard software to mirror the old drive.

In general, things seemed to work ok, and I'm able to do just about
everything I could before using the new drive. However, the transition was
not flawless, and I'm having several problems. Here are a few examples:

1. Excel and Windows (Office XP) startup, but both seem to think they need
to do some sort of install while starting up, and Word gives me a warning
that I need to do a repair. I attempted to repair Office using my Office XP,
but couldn't get it to run (see my posting on the Office, Office Setup
discussion group, subject "New Boot Drive vs. MS Office").

2. MS Office files no longer show the icon for the respective application
when viewing the files in Windows Explorer.

3. Outlook has several problems, which I haven't fully explored yet.
Wouldn't let me add something to my calendar.

Since I couldn't initiate the Office install CD, someone in the Office group
suggested that I run a repair using Windows. Unfortunately, I don't have the
original Windows CD, since it came preinstalled. I do have the restore CDs I
created, but I'm not sure they will allow me to run a repair, so I wanted to
see if anyone knew. The computer is an eMachine T6520.

Any help is appreciated.





The restore CDs you created will return your system to the configuration it
was in when shipped from the factory - all software will be returned to that
version and date which I'm guessing you do not really want. But, that may be
your only recourse and, of course, you'll have to bring everything
up-to-date - a bit time consuming.

T. Jenkins

I'm still holding out a little hope that I can avoid having to restore my
boot drive. Here's a quick update.

Still having problems with the system. Outlook is unreliable, System
Restore program won't run (sort of scary), and I'm unable to access this
computer from other computers on my network, which I was doing in the past.

Based on other suggestions, I ran the System File Checker (sfc), and after
it was finished, here's the window that pops up:

"Files that are required for Windows to run properly must be copied to the
DLL Cache. Inster your Windows XP Professional CD2 now."

While I do have a Windows XP Professional CD, it's not the original source
for Windows on this computer, which came preloaded with XP. I tried the CD
anyway, but it didn't work. I'm assuming CD2 means that it's looking for a
specific disk, maybe number 2.

Weird thing is that the computer I'm trying to fix has XP Media Center
installed, not XP pro. Wonder why it's looking for an XP Pro cd?

If anyone has any other tips, I would certainly welcome the advice. Again,
I know I can do a system restore, but just hoping to avoid the many hours of
resintallation required. For what it's worth, I still have the original boot
hard drive that I think was failing. Any chance I could redo the transfer
with better success? Would another mirroring software have a better chance
of doing this correctly?



My guess is it's looking for XP Pro SP2 CD because that's the latest
service pack thatwa installed.

Media Center and XP are not the same.




You can try a popular Outlook recovery tool called Advanced Outlook
Repair to repair your PST file. It is a powerful tool to recover
messages, folders and other objects from corrupt or damaged Microsoft
Outlook PST files.

Detailed information about Advanced Outlook Repair can be found at

And you can also download a free demo version at
Good luck!

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