Windows mail UI gone

[Guest]

I click on Windows mail. Winmail.exe is running in the task manager but
there is no user interface. How do I get it back?

Thanks,
Paul N Temple

 

[DGuess]

I click on Windows mail. Winmail.exe is running in the task manager but
there is no user interface. How do I get it back?

Thanks,
Paul N Temple

End task , reboot and restart WinMail would be the first thing to try.

 

[Guest]

Thanks. I guess I should have said more. I have been a tech for 27 years. I
did all the standard stuff. I also removed everything in the mail directory
and restarted Winmail.exe. It re-created the stuff it needed but still no
UI. I haven't created another user account yet to test HKCU corruption. I
guess I'll do that next.

 

[Steve Cochran]

My guess its a 3rd party program screwing stuff up. Disable antivirus and
another such programs.

Also look in Event Viewer for ESENT errors. If your message store database
is screwed up with permissions you'll get an error 5 (access denied), which
means you'll have to take ownership of the message store directory and then
reset the permissions. But you should get some sort of error message with
nonsense like you don't have enough disk space or memory, so I'd guess door
#1, its a 3rd party program.

steve

 

[DGuess]

Doesn't sound too good. Has it ever worked? Might check a restore point
where it was working if so.

Times like these I wished they had uninstalls. Be easier to blow it opff,
remove the reg entries then reinstall.

 

[Gary VanderMolen]

This happened to me earlier today.
What fixed it is to move the WindowsMail.MSMessageStore file
to a different folder. When you restart WinMail, it will regenerate
the MessageStore.

Gary VanderMolen