Windows Mail - Contacts failed to load

[Guest]

My problem with Windows mail began when I moved my Contacts Folder to hard
drive disk D from hard drive disk C. I tried to move it back, but I get a
message that already exists a folder with that name and if want to merge
them. I do, but this folder doesn't appear (all hidden folders appear). When
I start Windows mail I get the messages: "Contacts failed to load", then
"Windows Mail could not be started. The application was unable to initialize
the Windows Contacts. Yourcomputer may be out of memory or your disk is full.
(0x8000FFFF)", then "Windows Mail could not be started because MSDE.dll could
not be initialized". Please can anyone help me undo my mess?

 

[Guest]

Select the Start Orb and type shell:contacts into the search windows at the
bottom.
That should bring up the Contacts folder and show you where Windows thinks
it is.
Then right click the folder and select properties and location and move it
where you want.

 

[Guest]

Unfortunatelly, no results came back. But I already tried to move the folder
on drive D back, but I get a message that already exists a folder with that
name and if want to merge them. I do the merge, but the resulting folder
doesn't appear afterwards. What else can I try?

 

[Guest]

Yeah I have the same problem.
I did the same thing (moved folder from C drive to D drive) and now it will
not work and it seems to be lost.
Tried the suggestions below with the same negative result.

Any one else help on this matter ?

 

[Guest]

I gave up on Windows Mail. I installed Windows Live Mail. It recovered my
stored e-mails and recovered my address book from my Outlook Express file.

 

[Gary VanderMolen]

Thanks for that testimony.

Gary VanderMolen

I gave up on Windows Mail. I installed Windows Live Mail. It recovered my
stored e-mails and recovered my address book from my Outlook Express file.

 

[Guest]

so do i need a disc to install windows then

 

[Gary VanderMolen]

I don't see a problem statement from you in this thread.
I can't very well give you advice if I don't know exactly what
the issue is.

 

[Guest]

Windows Mail has worked for days (weeks) now all of a sudden I come home tody
and it doesn't work. I am receiving the same messages that is mentioned in
this thread. The conacts list cannot load, there isn't enough memory,
yada-yada.

Couldn't locate shell:contacts in the search.

What is suggestede that I do now? Was it the latest updates that got it all
messed up?

Thanks, Lynette LeDoux

I don't see a problem statement from you in this thread.
I can't very well give you advice if I don't know exactly what
the issue is.

 

[Guest]

So, I phone Microsoft and as the Windows products were preloaded on this
notebook this is a HP issue. Of course no one at HP can help me unless I pay
$59.00 for them to try to help.

I have removed the virus scanning programs that was diagnosed by this group
as a help. That has not helped. The problem still exists...and I don't have a
virus scan program (that was real smart of me). So I'll go get another
program and load it up and still not have windows mail or windows outlook.
I'll have to go buy something else or use this Fire...something that has been
mentioned.

This is gonna be a probably stupid question, but I do believe in the KISS
method - why can't this stuff just work? Why does it have to be hard to
resolve...RESOLVE, what am I saying, it's not resolved. The stuff still
doesn't work and I'm getting error messages left and right.

This sucks. I think I may take this notebook back, order another notebook
and specify it not have VISTA loaded on it.

Lynette LeDoux (venting over)

I don't see a problem statement from you in this thread.
I can't very well give you advice if I don't know exactly what
the issue is.

 

[Gary VanderMolen]

Instead of venting, let's deal with specifics. Which antivirus program
did you remove? How did you remove it? Hopefully you used the
proper uninstall utility, and it reported back that the uninstall was
successful. Both McAfee and Norton antivirus often leave so much
debris behind that their developers had to release special removal
tools and make them available to the public.

Next, "The problem still exists" doesn't tell us much. Specifics, please.

As for a replacement antivirus, the free edition of Avast is good:
http://www.avast.com/eng/download-avast-home.html
--
Gary VanderMolen [MS-MVP WLM]

So, I phone Microsoft and as the Windows products were preloaded on this
notebook this is a HP issue. Of course no one at HP can help me unless I pay
$59.00 for them to try to help.

I have removed the virus scanning programs that was diagnosed by this group
as a help. That has not helped. The problem still exists...and I don't have a
virus scan program (that was real smart of me). So I'll go get another
program and load it up and still not have windows mail or windows outlook.
I'll have to go buy something else or use this Fire...something that has been
mentioned.

This is gonna be a probably stupid question, but I do believe in the KISS
method - why can't this stuff just work? Why does it have to be hard to
resolve...RESOLVE, what am I saying, it's not resolved. The stuff still
doesn't work and I'm getting error messages left and right.

This sucks. I think I may take this notebook back, order another notebook
and specify it not have VISTA loaded on it.

Lynette LeDoux (venting over)

I don't see a problem statement from you in this thread.
I can't very well give you advice if I don't know exactly what
the issue is.

--
Gary VanderMolen [MS-MVP WLM]

so do i need a disc to install windows then
--
long


:

Thanks for that testimony.

Gary VanderMolen

I gave up on Windows Mail. I installed Windows Live Mail. It recovered my
stored e-mails and recovered my address book from my Outlook Express file.

:

Yeah I have the same problem.
I did the same thing (moved folder from C drive to D drive) and now it will
not work and it seems to be lost.
Tried the suggestions below with the same negative result.

Any one else help on this matter ?

:

Unfortunatelly, no results came back. But I already tried to move the folder
on drive D back, but I get a message that already exists a folder with that
name and if want to merge them. I do the merge, but the resulting folder
doesn't appear afterwards. What else can I try?

:

Select the Start Orb and type shell:contacts into the search windows at the
bottom.
That should bring up the Contacts folder and show you where Windows thinks
it is.
Then right click the folder and select properties and location and move it
where you want.
--
Paul


:

My problem with Windows mail began when I moved my Contacts Folder to hard
drive disk D from hard drive disk C. I tried to move it back, but I get a
message that already exists a folder with that name and if want to merge
them. I do, but this folder doesn't appear (all hidden folders appear). When
I start Windows mail I get the messages: "Contacts failed to load", then
"Windows Mail could not be started. The application was unable to initialize
the Windows Contacts. Yourcomputer may be out of memory or your disk is full.
(0x8000FFFF)", then "Windows Mail could not be started because MSDE.dll could
not be initialized". Please can anyone help me undo my mess?

 

[Guest]

My problem with Windows mail began when I moved my Contacts Folder to hard
drive disk D from hard drive disk C. I tried to move it back, but I get a
message that already exists a folder with that name and if want to merge
them. I do, but this folder doesn't appear (all hidden folders appear). When
I start Windows mail I get the messages: "Contacts failed to load", then
"Windows Mail could not be started. The application was unable to initialize
the Windows Contacts. Yourcomputer may be out of memory or your disk is full.
(0x8000FFFF)", then "Windows Mail could not be started because MSDE.dll could
not be initialized". Please can anyone help me undo my mess?

 

[Guest]

I have the same problem is that I moved my file to a new "profile". My unit
was a display and I tried to create a new account and move all my info to the
new account because I couldn't change the name on the display account. Now I
can't open my mail or search through my start button. Please help if
possible. I'm running Windows Vista Home Premium.

 

[John]

In regards to the "contacts failed to load" problem that so many of us are
having, try this: right click on the "windows mail" from start menu. click
"run as administrator" and if you have my luck, it opened. I however lost my
address book, but I think this was due to something I did while putting my
contacts into another mail account. After I ran it "as adminstrator", I
closed it and then clicked on it as usual, and it opened up. Hope that does
it.
John

 

[Jason Lim]

Bingo, that was a good one John. Bet those fellas in Microsoft would not have
known this 'secret' key as well. I've been trying in vain to restore the
Contacts folder as well. Why can't they just debug this 'new' Vista well
first before they release it on the market? This is just one of the many bugs
i've experienced thus far.

right click on the "windows mail" from start menu. click "run as
administrator"

wonderful help.

Jason Lim

 

[Jason Lim]

It only works first time. The next time you reboot your comp, this fix would
not work anymore. Anyone have a better idea?

Jason

 

[LW]

I moved my contacts file to my memory stick and now Windows Mail only looks
for the contacts file on the memory stick. So without the memory stick I get
all the messages like "contacts failed to load" etc. So somehow windows
changes its settings when the contacts file is moved, but only for this first
move. Does anyone know how to redo those settings?

 

[mammyboy]

Instead of venting, let's deal with specifics. Which antivirus program
did you remove? How did you remove it? Hopefully you used the
proper uninstall utility, and it reported back that the uninstall was
successful. Both McAfee and Norton antivirus often leave so much
debris behind that their developers had to release special removal
tools and make them available to the public.

Next, "The problem still exists" doesn't tell us much. Specifics, please.

As for a replacement antivirus, the free edition of Avast is good:
http://www.avast.com/eng/download-avast-home.html
--
Gary VanderMolen [MS-MVP WLM]

So, I phone Microsoft and as the Windows products were preloaded on this
notebook this is a HP issue. Of course no one at HP can help me unless I pay
$59.00 for them to try to help.

I have removed the virus scanning programs that was diagnosed by this group
as a help. That has not helped. The problem still exists...and I don't have a
virus scan program (that was real smart of me). So I'll go get another
program and load it up and still not have windows mail or windows outlook.
I'll have to go buy something else or use this Fire...something that has been
mentioned.

This is gonna be a probably stupid question, but I do believe in the KISS
method - why can't this stuff just work? Why does it have to be hard to
resolve...RESOLVE, what am I saying, it's not resolved. The stuff still
doesn't work and I'm getting error messages left and right.

This sucks. I think I may take this notebook back, order another notebook
and specify it not have VISTA loaded on it.

Lynette LeDoux (venting over)

I don't see a problem statement from you in this thread.
I can't very well give you advice if I don't know exactly what
the issue is.

--
Gary VanderMolen [MS-MVP WLM]


so do i need a disc to install windows then
--
long


:

Thanks for that testimony.

Gary VanderMolen

I gave up on Windows Mail. I installed Windows Live Mail. It recovered my
stored e-mails and recovered my address book from my Outlook Express file.

:

Yeah I have the same problem.
I did the same thing (moved folder from C drive to D drive) and now it will
not work and it seems to be lost.
Tried the suggestions below with the same negative result.

Any one else help on this matter ?

:

Unfortunatelly, no results came back. But I already tried to move the folder
on drive D back, but I get a message that already exists a folder with that
name and if want to merge them. I do the merge, but the resulting folder
doesn't appear afterwards. What else can I try?

:

Select the Start Orb and type shell:contacts into the search windows at the
bottom.
That should bring up the Contacts folder and show you where Windows thinks
it is.
Then right click the folder and select properties and location and move it
where you want.
--
Paul


:

My problem with Windows mail began when I moved my Contacts Folder to hard
drive disk D from hard drive disk C. I tried to move it back, but I get a
message that already exists a folder with that name and if want to merge
them. I do, but this folder doesn't appear (all hidden folders appear). When
I start Windows mail I get the messages: "Contacts failed to load", then
"Windows Mail could not be started. The application was unable to initialize
the Windows Contacts. Yourcomputer may be out of memory or your disk is full.
(0x8000FFFF)", then "Windows Mail could not be started because MSDE.dll could
not be initialized". Please can anyone help me undo my mess?

 

[mammyboy]

Was this problem ever resolved? I installed Windows Live Mail and I DON'T
LIKE IT! I reloaded Vista, removed and re-installed Norton 360, and the
problem is STILL THERE!. I've done everything in these and all related
threads with NO RESULTS! It seems to me Bill Gates and Microsoft would have
addressed and fixed this by now. Why isn't there a hotfix? I want my program
to work. I don't know enough to repair my registy manually. What can I do,
and who do I contact?

 

[Guest]

After you have uninstalled a Norton antivirus program, reinstalling it is
not a good idea if you want to use Windows Mail. Installing avast!
or AVG instead is a better idea, especially if you do a custom install
which tells it to leave out the part that scans email.

Microsoft seems to have given up on creating hotfixes for Windows
Mail, and is working on Windows Live Mail instead.

As far as I can tell, no one from Microsoft even reads this newsgroup.
If you'd like to report a problem where someone from Microsoft
should at least read what you write, although probably not answer
you, try:

<https://feedback.windowsvista.micro...tp://support.microsoft.com/gp/cp_vista_master>