windows 2000 driver messages while running xp

[Guest]

Hi everyone i'm hoping someone will be able to give me some advice, while
trying to install my broadband modem on my pc i keep getting a windows 2000
driver error message. I've tried more upto date drivers for my modem but this
hasn't worked . not sure what else to do any advice would be gratefully
received
thanks
Tracey

 

[Maurice N ~ MVP]

Some basic points: Is this a new modem & did it come with a CD for drivers? You're sure you followed all the instructions in the manufacturer's booklet?

Find the support website for this manufacturer. See what the latest XP driver is & also look for setup instructions.

Another hint: When posting back, include the verbatim "error message" text.

 

[Guest]

this isn't a new modem i had it working on my old pc it did come with a cd
for drivers and i did follow all the instructions correctly, i have checked
for new drivers on the manufacturers web site and i tried using these but
still nothing,
the message i get is " Install Program for Windows 2000 Drivers has
encountered a problem and needs to close . We are sorry for any inconvenience
caused