Unistalling "drivers"?

[ng_reader]

I have two cellular phones, one made by Motorola and the other made by LG.

At first I tried to download Motorola's "modem" driver to my Windows Home XP
SP3 machine. There really wasn't much I could do, except try and transfer
songs and such. However my PC did not "see" or connect to the device.

No bother, I am trying another device, the LG EnV3. There are two "driver"
versions of a driver for the phone - version 4.8.4 and 4.9.4. And, taking
the easy way out, ran the executable for both.

Of course after running, "neither" was able to "see" the phone.

1) How do "uninstall" drivers? I'd like to try and uninstall all 3 and then
reinstall the latest LG one

Hopefully this might work.

When the bubble pops up at the bottom of the screen telling me that my USB
device is not functioning properly I can navigate to the USB Root Hub (4
ports) and see in bold the "Unknown Device", but upon bringing up further
information the driver I find is from Microsoft and it is dated July 2001.

Right now I am trying to find out where oh where LG and others have placed
said drivers. At one time, before some of you were born, I could just look
for the *.drv file, substitute it, and it would work. Now where are those
drv files now-a-days?

Phrustrated in Philadelphia

 

[db]

here are the instructions
from microsoft.com:

http://technet.microsoft.com/en-us/library/cc753699(WS.10).aspx



--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~

 

[ng_reader]

Thanks for that. But, after I wrote the message I realized that "add remove
programs" has the drivers, so, I removed them that way.

I'm still stuck at an unrecognized USB device. My Windows 7 Notebook can see
it, but the XP desktop cannot.

Stuck.

 

[ng_reader]

add, remove, reboot, repeat. No joy.

I *do* have this phantom CD on my system that when I disable, the machine
restarts all by itself. Coincidence?

 

[db]

well I guess the issue of uninstalling
the drivers is now resolved.

however, I'm not sure if there
is coincidence between your
cell phone connectivity and
the phantom cd driver you
mentioned.

------------------

what is clear is that your windows7
seems to be connecting with your
devices successfully but not xp

this is likely the result of not having
specific drivers/software designed
exclusively for xp.

keep in mind that xp is two versions
behind the latest - preceding Vista
and Win7.

so the cell phones you have may
not be compatible with xp.

I would really double check
with the home site for the phones
and see if they can walk you
through the process of connecting
them to xp.

----------------

incidentally, I found this web
page that may be enlightening:

http://tinyurl.com/ydc8of8

----------------

sorry that I couldn't be of more
help other than helping you with
the uninstalling of drivers.

{the only hand held device I
connect to my pc is my palm.}

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~

 

[ng_reader]

I have to believe it's an XP issue. The problematic device is an LG. The
Motorola is going away, so, that's a non-issue.

As for contacting LG, I did. Listened to them go thru the same processes.
They had the phone on an XP machine on their end. Not a problem.

It's my XP machine that is hosed. Something minor, but still, problematic.

And the phone connected to a Windows 7 machine, not Vista. I'd reckon it
would connect to any *other* machine except the *one* that I want it to...

Fare thee well.

 

[smlunatick]

I have to believe it's an XP issue. The problematic device is an LG. The
Motorola is going away, so, that's a non-issue.

As for contacting LG, I did. Listened to them go thru the same processes.
They had the phone on an XP machine on their end. Not a problem.

It's my XP machine that is hosed. Something minor, but still, problematic..

And the phone connected to a Windows 7 machine, not Vista. I'd reckon it
would connect to any *other* machine except the *one* that I want it to....

Fare thee well.

<snip>

USB connections are problematic. You need to look in the C:\Windows
\INF folder and attempt to locate the LG .INF file (name ????) and
remove it. Then uninstall the "Unknown" device from Device Manager.

Once this is complete, make sure you install / update the motherboard
chipset drivers. This usually help for USB port problems.

 

[ng_reader]

Well I have made two calls to LG Electronics for help in finding out what
they term their *.inf files. Sadly, no one there seems to have the foggiest
what I mean by the *.inf files.

I *do* have a number of files that *might* be it, but, I hesitate to remove
anything I am not sure of.

What's that in the "driver store" under windows? It's called usbaapl_?????

Could be it.

I reckon if I didn't cheap out and bought a "smart" phone then I wouldn't
have so many problems....

I have to believe it's an XP issue. The problematic device is an LG. The
Motorola is going away, so, that's a non-issue.

As for contacting LG, I did. Listened to them go thru the same processes.
They had the phone on an XP machine on their end. Not a problem.

It's my XP machine that is hosed. Something minor, but still, problematic.

And the phone connected to a Windows 7 machine, not Vista. I'd reckon it
would connect to any *other* machine except the *one* that I want it to...

Fare thee well.

<snip>

USB connections are problematic. You need to look in the C:\Windows
\INF folder and attempt to locate the LG .INF file (name ????) and
remove it. Then uninstall the "Unknown" device from Device Manager.

Once this is complete, make sure you install / update the motherboard
chipset drivers. This usually help for USB port problems.