Win2K SP4 + error 1053 when I try to start service

G

Guest

Hi all,

I am unable to start or stop any service : I have an error 1053.

I read many kb articles, but none of them help me.

I am also unable to do a windowsupdate or install a msi package because
""windows installer" won't start.
Of course it is in manual. Also, I am not able to change the startup with
"automatic" or even "disabled". The mmc hang without any error.

No error in the event.

The computer is a DC of our domain.
The last time I use windowsupdate was in july, the 15 and everythings was ok.

I have the same problem with another DC. But for other DC, no problem. They
are all with the same settings, were windowsupdated ;-) at the same date and
no change were done.

Thanks in advance for any help.
 
T

Torgeir Bakken \(MVP\)

Hi,

You haven't by any chance PowerChute 6.x UPS software (APC) installed
on the computer?

If so, upgrade it to v7 or uninstall it.


PowerChute 6.x cases a lot of issues, much more than what is described
here:

PowerChute Business Edition - Customers Using 6.x Must Upgrade to 7.x
due to Java Runtime Environment expiration
http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=7202


This is how you can disable the PowerChute service if you are unable to
uninstall it:

Start Regedit.exe

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBESERVER
Set the "Start" value to 4 (means disabled)

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEAGENT
Set the "Start" value to 4 (means disabled)

Reboot the computer.


Regards,
Torgeir
 
G

Guest

thank for the answers.

I already found the answer into another post and I can tell you that it is
now ok for me.
It was APC 6.xx that make the system out.

Ps : sorry for my english

Cedric
 

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