Win XP Pro Upgrade Failed

[DouginSC]

I had a machine running Win 2000 Pro, the latest updates, and with software
installed. I decided to purchase a Win XP upgrade package from Microsoft so
I could just do an upgrade and save the software and database installed. I
installed the Win XP SP2 Upgrade CD and the upgrade started. Near the end I
received a message which I can not retreive which stated that a driver could
not be loaded, clean the CD or load the driver from another source.

Now when I reboot the machine I get a message that installation is
proceeding, then I get a light blue screen and nothing more. I can not get
the system running. When I try to boot from the CD, I get a message that
there is no previous windows system installed and I can not upgrade.

When I go to VGA mode I get the same blue screen.

When I go to safe mode I get the black screen with the safe mode message
displayed in the corners, but never can get to a login to get the system
running.

Any suggestions on how to proceed would be greatly appreciated.

 

[philo]

I had a machine running Win 2000 Pro, the latest updates, and with software
installed. I decided to purchase a Win XP upgrade package from Microsoft
so
I could just do an upgrade and save the software and database installed.
I
installed the Win XP SP2 Upgrade CD and the upgrade started. Near the end
I
received a message which I can not retreive which stated that a driver
could
not be loaded, clean the CD or load the driver from another source.

Now when I reboot the machine I get a message that installation is
proceeding, then I get a light blue screen and nothing more. I can not
get
the system running. When I try to boot from the CD, I get a message that
there is no previous windows system installed and I can not upgrade.

When I go to VGA mode I get the same blue screen.

When I go to safe mode I get the black screen with the safe mode message
displayed in the corners, but never can get to a login to get the system
running.

Any suggestions on how to proceed would be greatly appreciated.

The safest thing to do would be to disconnect the drive and put a new drive
in it's place...
then perform a clean install.
You can use an XP upgrade CD to perform a clean install...
but you will need your win2k cd to serve as a qualifying product when you
are asked for verification.

Once you have XP up and running, then connect your old drive as slave
and you can retrieve your data.

(Unless you backed up all your data ahead of time)


BTW: Though I don't advise it, you can perform a clean install of XP on the
original drive
as a parallel installation...but if you do that...do *not* take the option
to format the drive or all your data will be gone