Why I can't see Hybernate and Standby Options?

H

HelpMe

Hi.

I am running Windows XP Professional on a ACPI uniprocessor PC. When I boot
the machine with the harddrive that came from the manufacturer (that is
running Home Edition), I can see the Standby and Hybernate options... It is
a long story, but I had another machine that crashed and I got this as a
replacement and just moved the harddrive with all software / data from the
old machine, booted in safemode and allowed drivers to update... Everything
works, except I can not find or find a way to activate the hybernate /
standby options! I want to say the old PC (an EMachine) did not have those
functions.

Is there anyway to activate them? Control Panel , Power Options, does not
list that as something that can be picked when I use my Windows XP
Professional drive!
 
H

HelpMe

Hi Wesley,

Thanks for the reply. Sorry, if I have been needlessly confusing... If I
put in the same machine the hard drive that came with it (Windows XP Home
Edition), these functions are available... Only with my Windows XP Pro hard
drive, which I pulled from another machine and reconfigured in this one, I
do not get these options..

I think I may have found something. The onboard video device is not
properly identified. I mean the system works and all and Microsoft used its
own driver. But under device manager, System Devices, VIA CPU to AGP
Controller, I see a yellow exclamation point... I have been trying to
replace the driver with one I downloaded from Compaq and Asus and both keep
on failing... But could this be the cause of those two functions not being
visible?

Thanks
 
W

Wesley Vogel

If I understand this correctly...

The machine with the Home hard drive has the Hibernate tab.

When you place the Pro hard drive on the first machine then you have no
Hibernate tab. Does it show an APM tab?
==

If the Hibernate tab is unavailable, your computer does not support this
feature.

To put your computer into hibernation, you must have a computer whose
components and BIOS support this option.

The BIOS is part of your motherboard, not your hard drive.

Check the ACPI/POWER MENU settings in your BIOS.

Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

BIOS Settings -Power Management Setup
http://www.wimsbios.com/HTML1/power.html

Do you see an APM tab?

[[If the Hibernate tab is unavailable, your computer does not support this
feature.
Click the APM tab, click Enable Advanced Power Management support, and then
click Apply.

The APM tab is unavailable on ACPI–compliant computers. ACPI automatically
enables Advanced Power Management, which disables the APM tab.]]

Maybe the BIOS and components on the machine the XP Pro drive is from did
not have the necessary ACPI or settings when XP Pro was installed. I'm not
clear on this, but I believe this gets detected when XP gets installed. You
*maybe* have to reinstall SP on that drive when placed in the other machine.

[[This article describes the process used by Windows to enable and install
Advanced Configuration and Power Interface (ACPI) functionality.]]
How Windows XP Determines ACPI Compatibility
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314088

[[The BIOS (for Basic Input/Output System) is software that's hardwired onto
a PC. It controls system basics such as display, keyboard, disk drives, and
more.

Microsoft says some BIOSs--particularly those created before January 1,
2000--may not be able to take full advantage of Windows XP's hibernation and
power management features.]]
http://www.pcpitstop.com/xpready/more_bios.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
H

HelpMe

Thank you, it is all useful information.

I do not believe the problem is with the Bios, since the same machine works
with XP Home version that came with it and shows hybernate / standby. If
these settings are hardcoded into Windows XP, when it is installed, then
that could explain why the XP Pro, which came from a PC whose Bios did not
support these functions, would not work. Is there a way to reactivate these
in registry or via running some process manually, short of having to
reinstall XP?

The entire exercise was because I have my machine just the way I like it and
did not want to reinstall things from scratch. I just wanted to activate
hybernate / standby, now that the new PC supports it...

Any ideas?


Wesley Vogel said:
If I understand this correctly...

The machine with the Home hard drive has the Hibernate tab.

When you place the Pro hard drive on the first machine then you have no
Hibernate tab. Does it show an APM tab?
==

If the Hibernate tab is unavailable, your computer does not support this
feature.

To put your computer into hibernation, you must have a computer whose
components and BIOS support this option.

The BIOS is part of your motherboard, not your hard drive.

Check the ACPI/POWER MENU settings in your BIOS.

Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

BIOS Settings -Power Management Setup
http://www.wimsbios.com/HTML1/power.html

Do you see an APM tab?

[[If the Hibernate tab is unavailable, your computer does not support this
feature.
Click the APM tab, click Enable Advanced Power Management support, and
then
click Apply.

The APM tab is unavailable on ACPI–compliant computers. ACPI automatically
enables Advanced Power Management, which disables the APM tab.]]

Maybe the BIOS and components on the machine the XP Pro drive is from did
not have the necessary ACPI or settings when XP Pro was installed. I'm
not
clear on this, but I believe this gets detected when XP gets installed.
You
*maybe* have to reinstall SP on that drive when placed in the other
machine.

[[This article describes the process used by Windows to enable and install
Advanced Configuration and Power Interface (ACPI) functionality.]]
How Windows XP Determines ACPI Compatibility
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314088

[[The BIOS (for Basic Input/Output System) is software that's hardwired
onto
a PC. It controls system basics such as display, keyboard, disk drives,
and
more.

Microsoft says some BIOSs--particularly those created before January 1,
2000--may not be able to take full advantage of Windows XP's hibernation
and
power management features.]]
http://www.pcpitstop.com/xpready/more_bios.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
HelpMe said:
Hi Wesley,

Thanks for the reply. Sorry, if I have been needlessly confusing...
If I put in the same machine the hard drive that came with it
(Windows XP Home Edition), these functions are available... Only
with my Windows XP Pro hard drive, which I pulled from another
machine and reconfigured in this one, I do not get these options..

I think I may have found something. The onboard video device is not
properly identified. I mean the system works and all and Microsoft
used its own driver. But under device manager, System Devices, VIA
CPU to AGP Controller, I see a yellow exclamation point... I have
been trying to replace the driver with one I downloaded from Compaq
and Asus and both keep on failing... But could this be the cause of
those two functions not being visible?

Thanks
 
H

HelpMe

Just wanted everyone to know I was able to get it working!

Basically, I had to obtain the same driver install files that came with the
machine (I just copied them off staging area from the old Hard disk) and run
them on the new machine. Once the video issue I pointed out before got
resolved and I rebooted a couple of time, so the system also detected the
type of monitor I have, these options magically reappeared!

The only satisfaction with spending 3 hours on this is that none of the
Helpdesk guys at work was able to help. But if this takes so long for
someone with a Masters degree in Computer Science who had been involved with
PCs for over 20 years, will it be a possible task for normal users?

Thanks.

HelpMe said:
Thank you, it is all useful information.

I do not believe the problem is with the Bios, since the same machine
works with XP Home version that came with it and shows hybernate /
standby. If these settings are hardcoded into Windows XP, when it is
installed, then that could explain why the XP Pro, which came from a PC
whose Bios did not support these functions, would not work. Is there a
way to reactivate these in registry or via running some process manually,
short of having to reinstall XP?

The entire exercise was because I have my machine just the way I like it
and did not want to reinstall things from scratch. I just wanted to
activate hybernate / standby, now that the new PC supports it...

Any ideas?


Wesley Vogel said:
If I understand this correctly...

The machine with the Home hard drive has the Hibernate tab.

When you place the Pro hard drive on the first machine then you have no
Hibernate tab. Does it show an APM tab?
==

If the Hibernate tab is unavailable, your computer does not support this
feature.

To put your computer into hibernation, you must have a computer whose
components and BIOS support this option.

The BIOS is part of your motherboard, not your hard drive.

Check the ACPI/POWER MENU settings in your BIOS.

Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

BIOS Settings -Power Management Setup
http://www.wimsbios.com/HTML1/power.html

Do you see an APM tab?

[[If the Hibernate tab is unavailable, your computer does not support
this
feature.
Click the APM tab, click Enable Advanced Power Management support, and
then
click Apply.

The APM tab is unavailable on ACPI-compliant computers. ACPI
automatically
enables Advanced Power Management, which disables the APM tab.]]

Maybe the BIOS and components on the machine the XP Pro drive is from did
not have the necessary ACPI or settings when XP Pro was installed. I'm
not
clear on this, but I believe this gets detected when XP gets installed.
You
*maybe* have to reinstall SP on that drive when placed in the other
machine.

[[This article describes the process used by Windows to enable and
install
Advanced Configuration and Power Interface (ACPI) functionality.]]
How Windows XP Determines ACPI Compatibility
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314088

[[The BIOS (for Basic Input/Output System) is software that's hardwired
onto
a PC. It controls system basics such as display, keyboard, disk drives,
and
more.

Microsoft says some BIOSs--particularly those created before January 1,
2000--may not be able to take full advantage of Windows XP's hibernation
and
power management features.]]
http://www.pcpitstop.com/xpready/more_bios.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
HelpMe said:
Hi Wesley,

Thanks for the reply. Sorry, if I have been needlessly confusing...
If I put in the same machine the hard drive that came with it
(Windows XP Home Edition), these functions are available... Only
with my Windows XP Pro hard drive, which I pulled from another
machine and reconfigured in this one, I do not get these options..

I think I may have found something. The onboard video device is not
properly identified. I mean the system works and all and Microsoft
used its own driver. But under device manager, System Devices, VIA
CPU to AGP Controller, I see a yellow exclamation point... I have
been trying to replace the driver with one I downloaded from Compaq
and Asus and both keep on failing... But could this be the cause of
those two functions not being visible?

Thanks

If the Hibernate tab is unavailable, your computer does not support
this feature.

You might want to look at this...

Hibernation Does Not Work on a Portable Computer After Windows XP
Upgrade and RAM Increase
http://support.microsoft.com/default.aspx?scid=kb;en-us;305905

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In HelpMe <[email protected]> hunted and pecked:
Hi.

I am running Windows XP Professional on a ACPI uniprocessor PC.
When I boot the machine with the harddrive that came from the
manufacturer (that is running Home Edition), I can see the Standby
and Hybernate options... It is a long story, but I had another
machine that crashed and I got this as a replacement and just moved
the harddrive with all software / data from the old machine, booted
in safemode and allowed drivers to update... Everything works,
except I can not find or find a way to activate the hybernate /
standby options! I want to say the old PC (an EMachine) did not
have those functions.

Is there anyway to activate them? Control Panel , Power Options,
does not list that as something that can be picked when I use my
Windows XP Professional drive!
 
W

Wesley Vogel

I'm still confused. %-( The video drivers seem to be the key for
standby/hibernation. Hind site is 20-20.

But glad that you got it sorted out. :)

I don't believe that your exact problem probably comes up very often. And
when it does some Tech from the company replacing the hard drive would just
reinstall Windows. That is the very common fix all. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
HelpMe said:
Just wanted everyone to know I was able to get it working!

Basically, I had to obtain the same driver install files that came
with the machine (I just copied them off staging area from the old
Hard disk) and run them on the new machine. Once the video issue I
pointed out before got resolved and I rebooted a couple of time, so
the system also detected the type of monitor I have, these options
magically reappeared!

The only satisfaction with spending 3 hours on this is that none of
the Helpdesk guys at work was able to help. But if this takes so
long for someone with a Masters degree in Computer Science who had
been involved with PCs for over 20 years, will it be a possible task
for normal users?

Thanks.

HelpMe said:
Thank you, it is all useful information.

I do not believe the problem is with the Bios, since the same machine
works with XP Home version that came with it and shows hybernate /
standby. If these settings are hardcoded into Windows XP, when it is
installed, then that could explain why the XP Pro, which came from a
PC whose Bios did not support these functions, would not work. Is
there a way to reactivate these in registry or via running some
process manually, short of having to reinstall XP?

The entire exercise was because I have my machine just the way I
like it and did not want to reinstall things from scratch. I just
wanted to activate hybernate / standby, now that the new PC supports
it...

Any ideas?


Wesley Vogel said:
If I understand this correctly...

The machine with the Home hard drive has the Hibernate tab.

When you place the Pro hard drive on the first machine then you
have no Hibernate tab. Does it show an APM tab?
==

If the Hibernate tab is unavailable, your computer does not support
this feature.

To put your computer into hibernation, you must have a computer
whose components and BIOS support this option.

The BIOS is part of your motherboard, not your hard drive.

Check the ACPI/POWER MENU settings in your BIOS.

Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

BIOS Settings -Power Management Setup
http://www.wimsbios.com/HTML1/power.html

Do you see an APM tab?

[[If the Hibernate tab is unavailable, your computer does not
support this
feature.
Click the APM tab, click Enable Advanced Power Management support,
and then
click Apply.

The APM tab is unavailable on ACPI-compliant computers. ACPI
automatically
enables Advanced Power Management, which disables the APM tab.]]

Maybe the BIOS and components on the machine the XP Pro drive is
from did not have the necessary ACPI or settings when XP Pro was
installed. I'm not
clear on this, but I believe this gets detected when XP gets
installed. You
*maybe* have to reinstall SP on that drive when placed in the other
machine.

[[This article describes the process used by Windows to enable and
install
Advanced Configuration and Power Interface (ACPI) functionality.]]
How Windows XP Determines ACPI Compatibility
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314088

[[The BIOS (for Basic Input/Output System) is software that's
hardwired onto
a PC. It controls system basics such as display, keyboard, disk
drives, and
more.

Microsoft says some BIOSs--particularly those created before
January 1, 2000--may not be able to take full advantage of Windows
XP's hibernation and
power management features.]]
http://www.pcpitstop.com/xpready/more_bios.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In HelpMe <[email protected]> hunted and pecked:
Hi Wesley,

Thanks for the reply. Sorry, if I have been needlessly
confusing... If I put in the same machine the hard drive that came
with it (Windows XP Home Edition), these functions are
available... Only with my Windows XP Pro hard drive, which I
pulled from another machine and reconfigured in this one, I do not
get these options..

I think I may have found something. The onboard video device is
not properly identified. I mean the system works and all and
Microsoft used its own driver. But under device manager, System
Devices, VIA CPU to AGP Controller, I see a yellow exclamation
point... I have been trying to replace the driver with one I
downloaded from Compaq and Asus and both keep on failing... But
could this be the cause of those two functions not being visible?

Thanks

If the Hibernate tab is unavailable, your computer does not
support this feature.

You might want to look at this...

Hibernation Does Not Work on a Portable Computer After Windows XP
Upgrade and RAM Increase
http://support.microsoft.com/default.aspx?scid=kb;en-us;305905

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In HelpMe <[email protected]> hunted and pecked:
Hi.

I am running Windows XP Professional on a ACPI uniprocessor PC.
When I boot the machine with the harddrive that came from the
manufacturer (that is running Home Edition), I can see the
Standby and Hybernate options... It is a long story, but I had
another machine that crashed and I got this as a replacement and
just moved the harddrive with all software / data from the old
machine, booted in safemode and allowed drivers to update...
Everything works, except I can not find or find a way to
activate the hybernate / standby options! I want to say the old
PC (an EMachine) did not have those functions.

Is there anyway to activate them? Control Panel , Power Options,
does not list that as something that can be picked when I use my
Windows XP Professional drive!
 

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