E
Erich Weihrauch
Good afternoon all.I thought I'd start here with some hints on
troubleshooting an annoying issue.
I have an employee here at work that has a laptop that refuses to connect to
our VPN. Now, here are a few things to note...VPN does and is working
(verified). All other users and machines connect w/o issues, and it's this
one machine only that wont.
Issue does not appear to be user profile centric, and affects all users on
the machine.
VPN *WAS* working previously...the only changes made recently is that the
user switched from Norton to McAfee for virus scanning and such (Mcafee
Internet Security).
Here are the only things really loaded on the machine network software wise
that I could think of that would or might be causing issues:
* McAfee (though I disabled it 100% and the issue remained)
* Cisco VPN (though the user can connect perfectly to his church's VPN with
it)
*Intell Pro (for wireless, not even in use)
* WebEx
*Google Toolbar
My main thoughts are that the VPN issues cropped up when the switch to
McAfee from Norton occured..though it *APPEARS* to be uninstalled entirely
now I;m not so sure...but why suddenly VPN issues?
I've disabled windows + mcafee firewalls, checked settings, etc.
The VPN gets to the point where it 'finds' the server and then goes into
verifying username and password and thats where it ends. After about a
minute it comes back stating that it couldn't get a connection to the server.
The other strange thing is that the workstation is joined to the domain and
operates otherwise normally.
Thoughts?
troubleshooting an annoying issue.
I have an employee here at work that has a laptop that refuses to connect to
our VPN. Now, here are a few things to note...VPN does and is working
(verified). All other users and machines connect w/o issues, and it's this
one machine only that wont.
Issue does not appear to be user profile centric, and affects all users on
the machine.
VPN *WAS* working previously...the only changes made recently is that the
user switched from Norton to McAfee for virus scanning and such (Mcafee
Internet Security).
Here are the only things really loaded on the machine network software wise
that I could think of that would or might be causing issues:
* McAfee (though I disabled it 100% and the issue remained)
* Cisco VPN (though the user can connect perfectly to his church's VPN with
it)
*Intell Pro (for wireless, not even in use)
* WebEx
*Google Toolbar
My main thoughts are that the VPN issues cropped up when the switch to
McAfee from Norton occured..though it *APPEARS* to be uninstalled entirely
now I;m not so sure...but why suddenly VPN issues?
I've disabled windows + mcafee firewalls, checked settings, etc.
The VPN gets to the point where it 'finds' the server and then goes into
verifying username and password and thats where it ends. After about a
minute it comes back stating that it couldn't get a connection to the server.
The other strange thing is that the workstation is joined to the domain and
operates otherwise normally.
Thoughts?