VISTA (does not boot) get a BLUE SCREEN

[PirateKing]

I have a situation where VISTA does not boot up and I receive a BLUE Screen
with an ERROR.

Yesterday, upon starting my computer I got a blue screen that says:

Windows failed to start. A recent hardware or software change might be
the cause. To fis the problem:
1. Insert the Windows installation disc and restart your computer.
2. Choose your language settings, then click "next."
3. Click "Repair your computer."
Status: 0x00000C1F5

We have not done either of these changes.

The Knowledge Base keeps directing the user to use the Repair Tool. Also,
to use Safe Mode, which I can not get. It keeps on going directly to the
BLUE Screen and the Error message (stated above). Has anyone had this
situation and found a fix to it?

 

[Mark L. Ferguson]

You are not using the method you need to start Safe Mode. A blue screen
error does not happen until windows has started. Right after the BIOS
screen, you repeatedly press F8. If you do get the Safe Mode menu, you
should have options for repair.
The instructions to start from a Boot disk, and do a (nondestructive) repair
do not require Safe Mode at all.

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Mark L. Ferguson

..

 

[PirateKing]

When I start the computer it goes directly into the Windows Error Recovery.
Windows Failed to Start
Files have been damaged or configured incorrectly
Goes into
Launch Startup Repair (Recommended)
Then you get the Blue Screen, with the Stop: 0x0000C1F5

If I restart the computer, Hit the F8 key I get the Advanced Boot Option
Screen

I Go to Safe Mode and Select. It loads the Windows Files (system 32)
Attempts to Re-boot system (unsuccessfully)
Get the WINDOWS ERROR RECOVERY screen
Launch Startup Repair
Attempts to Re-boot system (unsuccessfully)

Goes to the blue Screen with the STOP: 0x0000C1F5
--
PARLEY

You are not using the method you need to start Safe Mode. A blue screen
error does not happen until windows has started. Right after the BIOS
screen, you repeatedly press F8. If you do get the Safe Mode menu, you
should have options for repair.
The instructions to start from a Boot disk, and do a (nondestructive) repair
do not require Safe Mode at all.

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Mark L. Ferguson

.

 

[Mark L. Ferguson]

Safe Mode with Command Prompt should let you run system restore.
HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support/kb/articles/q304/4/49.asp
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Mark L. Ferguson

..

When I start the computer it goes directly into the Windows Error
Recovery.
Windows Failed to Start
Files have been damaged or configured incorrectly
Goes into
Launch Startup Repair (Recommended)
Then you get the Blue Screen, with the Stop: 0x0000C1F5

If I restart the computer, Hit the F8 key I get the Advanced Boot Option
Screen

I Go to Safe Mode and Select. It loads the Windows Files (system 32)
Attempts to Re-boot system (unsuccessfully)
Get the WINDOWS ERROR RECOVERY screen
Launch Startup Repair
Attempts to Re-boot system (unsuccessfully)

Goes to the blue Screen with the STOP: 0x0000C1F5

 

[PirateKing]

I followed your sugggestion and the directions from (Q304449), going into
Safe Mode and Selecting Safe Mode with Command Prompt. After selecting the
Safe Mode with Command Prompt, it went directly into the Blue Screen stating:

A problem has been detected and windows has been shut down to prevent damage
to your system.

If this is the first time you've seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check to make sure that any new hardware or software is propoerly installed.
(We did not insatll new H/W or S/W). I this is a new installation, ask your
H/w or S/wW manufacturer for any windows updates you might need.

If problem continues, disable or remove any newly installed H/W or S/W.
Disable BIOS memory options such as caching or shadowing. If you need to use
Safe Mode to remove or disable components, restart your computer, press F8 to
Select Advanced Starup Options, and then Select Safe Mode.

Technical Information:
STOP: 0x0000C1F5 (0x00000000, 0x00000000, 0x00000000, 0x00000000)

 

[Mark L. Ferguson]

Unfortunately, your only other choice is to boot from CD and try a Repair
setup. See the Help and Support entry for 'Recovery Options'

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Mark L. Ferguson

..

 

[PirateKing]

Mark, In review of the Help and Support listings for Recovery Options, I 've
determined that I've gone through all of these steps. The results are always
the same, it returns me to the Blue Screen. I can not get to the Command
Prompt in order to try Safe Mode by your previous suggestion.

I do not have an Original Vista CD, only the Reinstallation CD that came
with my DELL Laptop E1505.

I found a thread that took me to NEOSMART, which provides a Windows Vista
Recovery Disk. I tried it as directed, but still came up with the same
results. It loaded the Windows files from the CD/DVD drive, but went to the
Blue Screen.

I also tried an application called PowerSuite 2008. It loaded from the
CD/DVD (through F12), it loaded the Program, stated that it was loading the
system and provide its Menus options. I went into the Boot Care tried to fix
the Boot for two files-- It then re-booted the system and went inot hte Blue
Screen.
PARLEY

 

[Mark L. Ferguson]

If you can't start setup, I see no way to fix it. You probably need a new
hard drive. You should try the diagnostic software for your drive. The web
site for the maker may offer that.

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Mark L. Ferguson

..

 

[PirateKing]

Went through all the diagnostics on the DELL E1505 with the Tech Rep of DELL,
the whole diagnostic PASSED . Is this a hardware issue or Wnidows Vista
Operating System issue?

Dell wants to reformat the drive, but I need to get all my data off. I was
going to get a new hard drive and start over. Then try to get my data off the
old drive (somehow).

 

[SemiTechGuy]

I have exactly the same problem. I am trying to fix an HP Pavillion m8020n
computer running Windows Vista Ultimate. The system came with no disk, just
a Recovery Partition). I have tried everything to recover the system but
always end up with the Blue Screen of Death and the STOP: 0x0000C1F5 error
message. This includes all F8 options as well as trying to recovery using
the Recovery Partition. This began on Feb. 13 after a Windows patch update
when the system tried to automatically reboot the system. Apparently some
applications were open with it did this. Since then the system is dead.
When it boots it gets to the moving bar with the Microsoft Corporation name
underneath it and then goes to the Blue Screen of Death.

I've been working on computers for many years so in the last two weeks have
tried a number of fixes to no effect. This included removing all extraneous
hardware so that only the built-in video and the corrupt hard drive were in
the system. I've also cleared the CMOS settings. I even got another Vista
install disk to try to get to the repair screen. I've reset the Master Boot
Record. No effect. Still ends up at the same Blue Screen/error message.

I removed the corrupt hard drive and put it in a USB enclosure so I could
plug it in another system to recover data. Guess what happened? It killed
the system as soon as it was recognized. The system running Vista Home
Premium immediately went to the Blue Screen of Death with the same error
message. The system recovered after I unplugged the drive and rebooted. It
reported to Microsoft the error but no fix was suggested.

I then plugged it into a Windows XP Pro system and it worked properly so I
could recover all the data. I also scanned it for viruses on the system but
none were found. I had a friend use Spinrite on it to check for errors but
none were found.

One of the first things I did was make a True Image backup of the corrupt
drive. When I restored it onto another drive and tried to boot from it, the
same Blue Screen and error message occurred.

My conclusions: something changed on the hard drive (a file, a sector used
by Vista to recognize the drive) that will knock out Vista, even if its a
secondary drive.

HP has not been able to help and I had sent in a request to Microsoft but
have not heard back from them. I wonder how many other people have had this
problem?

I really would like to be able to recover from this as it will take some
time to rebuild the system to the state it was (It's not my system but the
user never created a good system backup - they thought they were but it was
data only).

 

[Rob]

I have exactly the same problem. I am trying to fix an HP Pavillion
m8020n
computer running Windows Vista Ultimate. The system came with no disk,
just
a Recovery Partition). I have tried everything to recover the system but
always end up with the Blue Screen of Death and the STOP: 0x0000C1F5 error
message. This includes all F8 options as well as trying to recovery using
the Recovery Partition. This began on Feb. 13 after a Windows patch
update
when the system tried to automatically reboot the system. Apparently some
applications were open with it did this. Since then the system is dead.
When it boots it gets to the moving bar with the Microsoft Corporation
name
underneath it and then goes to the Blue Screen of Death.

I've been working on computers for many years so in the last two weeks
have
tried a number of fixes to no effect. This included removing all
extraneous
hardware so that only the built-in video and the corrupt hard drive were
in
the system. I've also cleared the CMOS settings. I even got another
Vista
install disk to try to get to the repair screen. I've reset the Master
Boot
Record. No effect. Still ends up at the same Blue Screen/error message.

I removed the corrupt hard drive and put it in a USB enclosure so I could
plug it in another system to recover data. Guess what happened? It
killed
the system as soon as it was recognized. The system running Vista Home
Premium immediately went to the Blue Screen of Death with the same error
message. The system recovered after I unplugged the drive and rebooted.
It
reported to Microsoft the error but no fix was suggested.

I then plugged it into a Windows XP Pro system and it worked properly so I
could recover all the data. I also scanned it for viruses on the system
but
none were found. I had a friend use Spinrite on it to check for errors
but
none were found.

One of the first things I did was make a True Image backup of the corrupt
drive. When I restored it onto another drive and tried to boot from it,
the
same Blue Screen and error message occurred.

My conclusions: something changed on the hard drive (a file, a sector
used
by Vista to recognize the drive) that will knock out Vista, even if its a
secondary drive.

HP has not been able to help and I had sent in a request to Microsoft but
have not heard back from them. I wonder how many other people have had
this
problem?

I really would like to be able to recover from this as it will take some
time to rebuild the system to the state it was (It's not my system but the
user never created a good system backup - they thought they were but it
was
data only).

I have had this issue on my laptop and desktop. I unplugged both from the
wall and removed my battery. Plugged back in and everything works fine.
Don't know why but it worked for me.

 

[PirateKing]

I finally got tired and bought a new hardrive and built the system back up.
Got my wife's machine running again, so she can enjoy her emailing. Now I'm
trying to get the data off the removed hardrive. One of my co-workers has
the USB hard-drive enclosure, so the H/D can be mounted and hopefully the
files can be backed up. I also made sure that any Microsoft update is done
my my hands alone. Only the critical updates will go onto the machine.
Having the updates installed by Microsoft (automatically) has caused this
issue for many of us and impacted our daily lives. Thanks to all that had
responded to my call for help and the knowledge they shared.